Sharp KB-3411J User Manual
35
BEFORE YOU CALL FOR SERVICE
PROBLEM
POSSIBLE CAUSE
SOLUTION
14 Lower oven will not
open.
• Lower oven door is locked.
• See page 30 to unlock oven door.
• See 18 below.
15 Poor baking results.
• Oven controls improperly set.
• Rack position is incorrect.
• Incorrect cookware is used.
• Pan warped.
• Oven thermostat needs adjustment.
• Range not level.
• Oven door opened too frequently.
• Check if the controls have been properly
set. See page 23.
• See page 22.
• Use cookware suggested in recipe.
• Do not use pans that are dented or
warped.
• See page 30.
• Place a marked glass measuring cup filled
with water on the center of the oven rack.
If the water level is uneven, refer to the
Installation Manual for leveling the range.
• Open oven door only after shortest
recommended baking time. Use Oven
Light pad to see the food in the oven.
16 Food does not broil
properly or smokes
excessively.
• Oven controls improperly set.
• Improper rack position being used.
• Aluminum foil was incorrectly used.
• Oven door was closed during broiling.
• Check if the controls have been properly
set. See page 24-25.
• See page 24-25.
• See page 22.
• Leave the door open to broil stop
position.
17 Self-cleaning cycle does
not work.
• The oven temperature is too high to set a
self-cleaning cycle.
• Oven controls improperly set.
• Allow the oven to cool and reset the con-
trols.
• Check if the controls have been properly
set. See page 29.
18 Oven door does not open
after a clean cycle.
• Oven too hot.
• Allow the oven to cool below locking
temperature.
19 Strong odor or light
smoke when range is
turned on.
• This is normal for a new range.
• Excessive food soils on the oven bottom.
• It will disappear after a few uses. Ventilate
the room to remove odors more quickly.
• Use a self-cleaning cycle. See page 29.
20 Display flashes.
• Power failure.
• Press Clear pad and reset the clock. If the
oven was in use, you must reset the cooking
function.
21 Steam from the vent.
• When using the bake or microwave feature,
it is normal to see steam from the food
coming out of the vent.