Epson stylus c42 User Manual

Page of 53
Solving Problems
36
Problems and Solutions
Setup and Software Installation Problems
The printer makes noise after ink 
cartridge installation.
The first time you install ink 
cartridges, the printer must 
charge its print head for about 
90 seconds. Wait until charging 
finishes (the green 
 
P power 
light stops flashing) before you 
turn off the printer, or it may 
charge improperly and use 
excess ink the next time you 
turn it on. 
If the printer stops moving or 
making noise, but the green 
 
P power light is still flashing 
after 5 minutes, turn off the 
printer. If the light is still 
flashing when you turn it back 
on, contact EPSON as 
described on 
Turn off the printer, then make 
sure the ink cartridge clamps are 
locked down completely and no 
packing material remains in the 
printer. Wait a moment, then 
turn the printer back on to clear 
the error.
You’re having problems installing 
the printer software.
Make sure your printer is turned 
on and the USB cable is securely 
connected at both ends. Then 
carefully follow the installation 
instructions on the Start Here 
sheet. Also make sure your 
system meets the requirements 
on 
.
Close your other programs, 
including any screen savers and 
virus protection software, and 
install again.
If you’re running Macintosh OS 
8.5.1 to 9.x and your printer 
icon (
C42 Series
) doesn’t appear 
in the Macintosh Chooser, you 
may have too many items in the 
Chooser. Delete any unused 
items and check the Chooser 
again.
For Windows 2000, if you see 
an error message or your 
software doesn’t install 
correctly, you may not have 
software installation privileges. 
Contact your System 
Administrator.