Sennheiser EM 2050 User Manual

Page of 45
If a problem occurs ...
35
If a problem occurs ...
Problem
Possible cause
Possible solution
Receiver cannot be oper-
ated, “
Locked
” appears 
on the display panel
Lock mode is activated
Deactivate the lock mode (see page 15).
No operation indication
No mains connection
Check the connections of the mains cable.
No RF signal
Transmitter and receiver are not on the 
same channel
Set the transmitter and receiver to the same 
channel. To do so, use the synchronization 
function (see page 15).
Transmission range is exceeded
Check the squelch threshold setting 
(see page 18).
Reduce the distance between transmitter 
and receiving antennas.
RF signal available, 
no audio signal, 
MUTE
” appears on the 
display panel
If “
RX Mute
” additionally appears on the 
display panel:
receiver is muted
Cancel the muting on the receiver 
(see page 16).
If “
TX Mute
” additionally appears on the 
display panel:
transmitter is muted (“
MUTE
”) or 
transmitter doesn’t transmit a pilot tone
Cancel the muting on the transmitter (see 
the instruction manual of the transmitter).
Activate the pilot tone transmission on the 
transmitter (see the instruction manual of 
the transmitter).
Deactivate the pilot tone evaluation on the 
receiver (see page 27).
Receiver’s squelch threshold is adjusted 
too high
Reduce the squelch threshold (see page 18).
Reposition the antennas.
Audio signal has a high 
level of background noise
Transmitter sensitivity is adjusted too low
Adjust the transmitter sensitivity correctly 
(see the instruction manual of the trans-
mitter).
Audio signal is distorted
Transmitter sensitivity is adjusted too high
Adjust the transmitter sensitivity 
correctly (see the instruction manual 
of the transmitter).
Receiver’s audio output level is adjusted too 
high
Reduce the audio output level 
(see page 25).
No access to a certain 
channel 
During scanning, an RF signal has been 
detected on this channel and the channel 
has been locked
Set the transmitter operating on this 
channel to a different channel and redo 
the frequency preset scan (see page 18).
During scanning, a transmitter of your 
system operating on this channel has not 
been switched off
Switch the transmitter off and redo the 
frequency preset scan (see page 18).