Siemens A52 User Manual

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Questions&Answers
65
A52 Fox en, A31008-H6250-A1-1-7619 (4. July 2003, 15:54)
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Siem
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FAQ
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Question
Possible causes
Possible solution
Message cannot 
be sent.
Some service providers do not sup-
port this service.
Check with your service provider.
Phone number of the service centre 
is not set or is wrong.
Set service centre (p. 37).
SIM card contract does not support 
this service.
Contact your service provider.
Service centre overloaded.
Repeat message.
Recipient does not have a com-
patible phone.
Check.
EMS pictures & 
sounds are not dis-
played at the destina-
tion phone
The destination phone does not sup-
port the EMS standard.
PIN error / PIN2 error. Three wrong entries.
Enter the PUK (MASTER PIN) provided 
with the SIM card according to the instruc-
tions. If the PUK (MASTER PIN) has been 
lost, contact your service provider.
Phone code error.
Three wrong entries.
Service provider code 
error.
No authorisation for this service.
Contact your service provider.
Too few/too many 
menu entries.
Functions may have been added or 
removed by your service provider via 
the SIM card.
Check with your service provider.
Charge counter does 
not work.
Charge pulse not transmitted.
Contact your service provider.
Damage
Severe shock.
Remove battery and SIM and insert them again. Do not dismantle phone!
Phone became wet.
Remove battery and SIM card. Dry immediately with cloth, do not heat. Dry con-
nector contacts thoroughly. Stand unit upright in an air current. Do not dismantle 
phone!
Reset settings to the factory default (p. 51): 
# 9 9 9 9 # 
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