Epson 10020 User Manual

To interrupt an MS-DOS command while it is executing,

try one of the following commands:

Hold down the Ctrl key and press C

Hold down the Ctrl key and press Break.

4.

An application program can occasionally lock the

computer, making it unresponsive to the keyboard. If your
computer does not respond when you type on the keyboard,
you can reset it. Follow the instructions in Chapter 2.

Below are some general steps to follow if you are having

difficulty with your printer. If the problem persists and you
need more detailed information, check your printer manual.

1.

If your printer does not work correctly immediately after

you install it, check that the printer has power and is

properly connected to the computer. Check Chapter 1 of

this manual or see your printer manual for instructions on

how to connect your printer to the computer.

Also make sure your printer has paper in it, since many
printers cannot operate without paper.

2.

Check the printer manual for the printer’s correct DIP

switch or control panel settings. These settings help a
printer communicate properly with the computer.

3.

If you are using more than one parallel port or more than
one serial port, the DIP switches on the computer must he

set properly so MS-DOS knows which one is the primary
port and which is the secondary port. See Appendix A for

instructions.

5-12      Troubleshooting