Epson 10020 User Manual

Appendix C provides information on the power-on diagnostics.

Appendix D outlines the system diagnostic checks you can

perform on your computer. If you are having trouble with any
part of the hardware, you may want to run some of these

diagnostic checks.

Appendix E describes how to perform a hardware-level format

on the hard disk. You need to do this only if you are having

serious problems with the hard disk in your Apex 100\20 or if
you have installed a new hard disk that has not received this

type of format. (This is not the same type of format provided by
the MS-DOS FORMAT command.)

Appendix F explains how to prepare a new hard disk for use.

You need to follow these instructions only if you have installed

a new hard disk 

your computer or if you need to repartition

or reformat the one you have been using.

At the back of the manual you’ll find a glossary of computer

terms and an index.

Customer service for Epson products is provided by a network
of authorized Epson Customer Care Centers throughout the

United States.

Call the Epson Consumer Information Center at

1-800-922-8911 for the following:

Customer Care Center referrals

Technical support referrals

Information on Epson User Groups.

To locate or purchase accessories or supplies, contact your

nearest Epson dealer or call 1-800-873-7766.