Sony Ericsson GC79 User Manual
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Troubleshooting
Troubleshooting
This chapter lists some problems that you might encounter while using your GC79. Some problems
require you to contact your service provider, but most of the problems you can easily correct yourself.
require you to contact your service provider, but most of the problems you can easily correct yourself.
Status Information
View
Wireless Manager Information displays a dialog box containing useful information about
connection status.
Status Log
The Wireless Manager creates a status log that can be used for customer support and field diagnostic
assistance.
assistance.
Each time the Wireless Manager runs, it creates a text file in the Windows temp folder, called
Wireless Manager_Log.txt. If the file is already present, it is overwritten.
Wireless Manager_Log.txt. If the file is already present, it is overwritten.
An example of the contents of the log file is shown below:
03/05/01 14:17:56 - Signal Strength: 0
03/05/01 14:17:56 - Provider Name: MyOperator
03/05/01 14:17:57 - Radio State: 1
03/05/01 14:17:57 - GSM Registration: Searching
03/05/01 14:17:57 - GPRS Registration: Searching
03/05/01 14:17:57 - Network Operator:
03/05/01 14:18:06 - GSM Registration: Home Network
03/05/01 14:18:06 - GPRS Registration: Home Network
03/05/01 14:18:06 - Network Operator: MyOperator
03/05/01 14:18:21 - User: Connect: operatorinternet.apn
03/05/01 14:18:21 - Connection: Port successfully opened
03/05/01 14:18:21 - Signal Strength: 4
03/05/01 14:18:25 - Connection: Established: operatorinternet.apn
03/05/01 14:18:25 - Signal Strength: 4
03/05/01 14:18:32 - User: Disconnect
03/05/01 14:18:32 - Connection: Starting disconnect
03/05/01 14:18:34 - Connection: Disconnected
03/05/01 14:18:34 - Connection: Bytes Transmitted : 156
03/05/01 14:18:34 - Connection: Bytes Received : 468
03/05/01 14:18:34 - Signal Strength: 3
03/05/01 14:18:35 - User: Close Program
03/05/01 14:18:39 - User: Exit
03/05/01 14:17:56 - Provider Name: MyOperator
03/05/01 14:17:57 - Radio State: 1
03/05/01 14:17:57 - GSM Registration: Searching
03/05/01 14:17:57 - GPRS Registration: Searching
03/05/01 14:17:57 - Network Operator:
03/05/01 14:18:06 - GSM Registration: Home Network
03/05/01 14:18:06 - GPRS Registration: Home Network
03/05/01 14:18:06 - Network Operator: MyOperator
03/05/01 14:18:21 - User: Connect: operatorinternet.apn
03/05/01 14:18:21 - Connection: Port successfully opened
03/05/01 14:18:21 - Signal Strength: 4
03/05/01 14:18:25 - Connection: Established: operatorinternet.apn
03/05/01 14:18:25 - Signal Strength: 4
03/05/01 14:18:32 - User: Disconnect
03/05/01 14:18:32 - Connection: Starting disconnect
03/05/01 14:18:34 - Connection: Disconnected
03/05/01 14:18:34 - Connection: Bytes Transmitted : 156
03/05/01 14:18:34 - Connection: Bytes Received : 468
03/05/01 14:18:34 - Signal Strength: 3
03/05/01 14:18:35 - User: Close Program
03/05/01 14:18:39 - User: Exit
Tip:
To easily locate the temp folder, enter %TEMP% in the Start
To easily locate the temp folder, enter %TEMP% in the Start
Run dialog,
or in the address bar of Windows Explorer.