Sony Ericsson GC79 User Manual
Troubleshooting
61
Windows
®
2000
All Windows
®
Operating Systems
Error 619:
The port is
disconnected
during dial-up
The port is
disconnected
during dial-up
An ISDN mode (V110 or V120) has been selected when creating
a connection, but is not supported by the network.
Select Analogue mode when creating the connection in the
Connection Wizard.
a connection, but is not supported by the network.
Select Analogue mode when creating the connection in the
Connection Wizard.
Error 678:
Computer you
are dialling is
not responding
during dial-up
Computer you
are dialling is
not responding
during dial-up
Either: Service is not supported by SIM (usually for CSD/HSCSD)
or the computer is not answering.
or the computer is not answering.
1 Check SIM settings with your service provider if necessary.
2 Make sure that the server you are dialling is OK.
3 Make sure that Analogue mode has not been selected with
57.6 kbps data rate (V110 or V120 mode must be selected
and supported by the network).
and supported by the network).
Error 691:
Access denied,
user name and
password
incorrect on the
domain during
dial-up
Access denied,
user name and
password
incorrect on the
domain during
dial-up
The domain name entry is incorrect.
Correct the domain name entry or delete if not required.
Correct the domain name entry or delete if not required.
Error 718: The
card was unable
to dial during
dial-up
card was unable
to dial during
dial-up
This error indicates a PPP conversation started, but it was terminated
because the remote server did not respond within an appropriate
time. This can be caused by poor line quality or a problem with the
server (ISP). This error can occur when your modem has connected
to the ISP and has sent a username and password, but there is no
response from the server.
Wait a few minutes and try again.
because the remote server did not respond within an appropriate
time. This can be caused by poor line quality or a problem with the
server (ISP). This error can occur when your modem has connected
to the ISP and has sent a username and password, but there is no
response from the server.
Wait a few minutes and try again.
Error 734: The PPP link
control protocol was
terminated during dial-up
control protocol was
terminated during dial-up
The APN entry is incorrect, the signal is weak or the
connection is lost whilst dialling.
See the support section on www.sonyericsson.com
site for a list of network operator APNs.
connection is lost whilst dialling.
See the support section on www.sonyericsson.com
site for a list of network operator APNs.
Error 678: Computer
you are dialing is not
responding during dial-up
you are dialing is not
responding during dial-up
Either: Service is not supported by SIM
(usually for CSD/HSCSD) or the computer is not answering.
Check SIM settings with your service provider if necessary.
Make sure that the server you are dialing is OK.
If you are unsure which speed to choose from the Speed tab,
start with Analogue 9600, and check to see if it works. Once
your connection works on Analog, you can try the V110/V120
settings to see if faster speeds are available. V110/V120
also connects faster than analog. When roaming you may
need to repeat this procedure to adapt your settings to the
capability of the local network operator.
(usually for CSD/HSCSD) or the computer is not answering.
Check SIM settings with your service provider if necessary.
Make sure that the server you are dialing is OK.
If you are unsure which speed to choose from the Speed tab,
start with Analogue 9600, and check to see if it works. Once
your connection works on Analog, you can try the V110/V120
settings to see if faster speeds are available. V110/V120
also connects faster than analog. When roaming you may
need to repeat this procedure to adapt your settings to the
capability of the local network operator.