Philips dvd950-05 User Manual

Page of 38
English
Before requesting service
If it appears that the DVD-Video player is faulty, first consult
this checklist. It may be that something has been overlooked. Under no
circumstances attempt to repair the system yourself; this will invalidate
the warranty.
Look for the specific symptom(s).Then perform only the actions listed
to remedy the specific symptom(s).
Symptom
Remedy
No power
Check if both plugs of the mains cord are properly connected.
Check if there is power at the AC outlet by plugging in another appliance.
No picture
Check if the TV is switched on.
Check the video connection.
Distorted picture
Check the disc for fingerprints and clean with a soft cloth, wiping from 
centre to edge.
Sometimes a small amount of picture distortion may appear .This is not
a malfunction.
Completely distorted picture with player menu NTSC/PAL switch in wrong status, hold down the STOP button 
and press the NEXT button.
No colour in picture with player menu
NTSC/PAL switch in wrong status, hold down the STOP button 
and press the NEXT button.
Disc can’t be played
Ensure the disc label is upwards.
Clean the disc.
Check if the disc is defective by trying another disc.
No sound
Check audio connections.
If using a HiFi amplifier, try another sound source.
Distorted sound from HiFi amplifier
Check to make sure that no audio connections are made to amplifier 
phono input.
No return to start-up screen when 
disc is removed
Reset by switching the player off, then on again.
Check to see if the program requires another disc to be loaded.
The player does not respond to 
the remote control
Aim the remote control directly at the sensor on the front of the player 
Avoid all obstacles which may interfere with the signal path.
Inspect or replace the batteries.
Distorted or B/W picture with DVD or  
Video CD disc
The disc format is not according to the TV-set used (PAL/NTSC)
No audio at digital output
Check the digital connections
Check the settings menu to make sure that the digital output is set to on.
Check if the audio format of the selected audio language matches your
receiver capabilities.
Buttons do not work
Set the player in standby by using the STANDBY button on the front 
of the player. Press standby again to set the player back to ON.
Player does not respond to all operating 
commands during playback
Operations are not permitted by the disc. Refer to the instructions in 
the disc inlay
34 BEFORE REQUESTING SERVICE