Philips ftr9965-12s User Manual

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• Have you selected the correct TV system in the manual installation menu? 
• Is your monitor or house aerial located too close to loudspeakers, non-earthed 

audio equipment or neon lights, etc.?

• Mountains or high buildings can cause double pictures or ghost images.

Sometimes you can improve the picture quality by changing the direction of the 
aerial.

• Is the picture or teletext unrecognisable? Check if you have entered the correct 

frequency. See Installation, Manual installation, p. 6.

• Are brightness, sharpness and contrast out of adjustment? Select Factory 

settings in the Setup, General menu, p. 8.

• Are the supplied cables connected properly ? (The aerial cable to the receiver 

box, the other aerial to your recorder, the VGA cables to the display, the power 
cables.)

• Has the child lock been switched off ?
• Is your PC switched on ?
• Do you see a black screen and the indicator in front of the monitor lights up 

green, this means that the display mode is not supported. Switch your
VGA-source to a correct mode.

• In case of weak or bad signal, consult your dealer.

The low quality of some digital picture material may be the cause of digital image 
distortion. In this case select the Soft setting using the Picture menu, Smart Picture,
without changing the picture settings manually.

• No sound on any channel? Check the volume isn’t at minimum.
• Is the sound interrupted with the mute key ¬? 

•  Check if the headphone is not plugged in.

• Perhaps the channel is not broadcasting good quality surround sound.
• No sound from the rear speakers or the centre speakers? Select an appropriate 

surround mode, according to the broadcasted sound signal or adjust the 
volume. See Surround Modes, p. 12.

Switch your TV off and then on again once. Never attempt to repair a defective   

TV yourself. Check with your dealer or call a TV technician.

Have you selected the wrong menu? Press the 

key again to exit from the 

menu.

See Acquisition and updating of 

NEX

TV

IEW

information, p. 16.

Displayed time is wrong:
The broadcaster on programme number one does not transmit the correct local
date and time. Use Reshuffle in the installation menu to place another broadcaster
on programme number one.

• Check if the remote control is in the correct mode.
• If your TV no longer responds to the remote control, the batteries may be dead.
• You can still use the 

key and the -/+ keys in front of the receiver

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