Philips hx1507 User Manual

turn to your local Philips dealer or contact the Service Department of 

Philips Domestic Appliances and Personal Care BV.

If you are unable to solve your problem by means of the troubleshooting 

guide below, please contact the nearest Philips service centre, the Philips 

Customer Care Centre in your country or contact us online at  

www.philips.com.

Problem

Solution

The toothbrush does not 

work at all, although it has 

been in the charging unit 

overnight.

Make sure that the plug of the charging 

unit has been properly inserted into the 

wall socket.

Make sure the socket is live (see also the 

section ‘Important’).
Make sure the toothbrush is switched off 

and recharge it for at least 16 hours.

The motor of the 

toothbrush works, but 

the brush head doesn’t.

Check if the brush attachment has been 

properly connected to appliance (see also 

the section ‘Using the appliance’).

The brushing power of 

the appliance has greatly 

decreased.

The toothbrush must be recharged. If you 

normally leave the toothbrush in the 

charging unit continuously, you may have to 

revive the battery as described in the 

section ‘Charging’.

The teeth-cleaning 

performance of the 

toothbrush is not optimal 

anymore.

Remove the brush attachment and start 

using a new one.