Philips mc-d370 User Manual
22
English
Troubleshooting
T
ROUBLESHOOTING
WARNING!
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do
not open the system as there is a risk of electric shock.
Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do
not open the system as there is a risk of electric shock.
If a fault occurs, first check the points listed below before taking the system for repair. If you are unable to
solve a problem by following these hints, consult your dealer or service centre.
solve a problem by following these hints, consult your dealer or service centre.
Problem
Solution
No power.
– Check if the AC power cord is properly connected.
– Press STANDBY ON on the top of the DVD micro system to turn on the power.
– Press STANDBY ON on the top of the DVD micro system to turn on the power.
No picture.
– Check if the TV is switched on.
– Check the video connection.
– Press DISC on the remote.
– Set your TV to the correct Video In channel. This channel is usually near channel 00. Or, you
– Check the video connection.
– Press DISC on the remote.
– Set your TV to the correct Video In channel. This channel is usually near channel 00. Or, you
may have a button on the TV remote control that selects Auxiliary or A/V IN channel. See
your TV owner’s manual for details. Or, change channels at the TV until you see DVD screen
on the TV.
your TV owner’s manual for details. Or, change channels at the TV until you see DVD screen
on the TV.
Distorted or poor picture.
– Sometimes a small amount of picture distortion may appear. This is not a malfunction.
– Clean the disc.
– Clean the disc.
Completely distorted picture or
– TV has a colour system standard. If the disc’s or DVD system’s colour system is different than
black/white picture.
your TV’s colour system, the picture may be distorted or colourless. Set to the correct ‘TV
SYSTEM’ setting.
SYSTEM’ setting.
The aspect ratio of the screen
– The aspect ratio is fixed on the DVD disc.
cannot be changed even though
– Depending on the TV, it may not be possible to change the aspect ratio.
you have set the TV shape.
No sound or distorted sound.
No sound or distorted sound.
– Adjust the volume.
– Check that the speakers are connected correctly.
– Replace the speaker cables.
– Disconnect the headphones.
– The system is in pause, slow motion or fast forward/reverse mode, press PLAY to resume
– Check that the speakers are connected correctly.
– Replace the speaker cables.
– Disconnect the headphones.
– The system is in pause, slow motion or fast forward/reverse mode, press PLAY to resume
normal play mode.
The micro DVD player does not
– Insert a readable disc with the playback side facing down.
start playback.
– Check the disc type, colour system and regional code. Check for any scratches or smudges on
the disc.
– Press SYSTEM MENU to turn off the setup menu screen.
– Cancel the parental control rating function or change the rating level.
– Moisture has condensed inside the system. Remove the disc and leave the system turned on
– Cancel the parental control rating function or change the rating level.
– Moisture has condensed inside the system. Remove the disc and leave the system turned on
for about an hour.
The DVD micro system does not
– Disconnect the power plug from the outlet and insert again.
respond when the buttons are pressed.
Cannot activate some features,
Cannot activate some features,
– Multi-language sound or subtitle is not recorded on the DVD.
such as Angles, Subtitles, or
– Changing the language for the sound or subtitle is prohibited on the DVD.
multi-language Audio.
– The features may not be available on the disc.
Considerable noise in radio
– Tune in to the correct frequency.
broadcasts.
– Connect the antennas.
– Fully extend the FM wire antenna. Position for best reception and secure to a wall.
– Connect an outdoor FM or MW antenna.
– Adjust the direction and position for best reception.
– Place the antenna farther away from any equipment that may be causing the noise.
– Increase the distance between the system and your TV or VCR.
– Fully extend the FM wire antenna. Position for best reception and secure to a wall.
– Connect an outdoor FM or MW antenna.
– Adjust the direction and position for best reception.
– Place the antenna farther away from any equipment that may be causing the noise.
– Increase the distance between the system and your TV or VCR.
The remote control does not
– Select the correct source (DISC or TUNER, for example) before pressing the function button.
function.
– Point the remote control at the remote sensor of the unit.
– Reduce the distance to the player.
– Remove any possible obstacles.
– Replace the batteries with new ones.
– Check that the batteries are loaded correctly.
– Reduce the distance to the player.
– Remove any possible obstacles.
– Replace the batteries with new ones.
– Check that the batteries are loaded correctly.
The display is dark.
– Press DIM again.
Low hum or buzz sound.
– Place the DVD micro system as far away as possible from electrical devices that may be causing
interference.
Low bass response.
– Check all speakers for correct polarity.