Philips mx6000i-22s User Manual

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Problem
Solution
VCR or other recording equipment
– Press SURROUND repeatedly to select STEREO.
connected to the Streamium system 
– With equipment connected to DIGITAL OUT, make sure the setting of 
does not record sound correctly
“Digital output” in the System menu is correct (See “Digital output” on 
page 39).
No picture or distorted picture
– Press and hold the green button (ANGLE) on the remote control for
6 seconds to reset the video settings. Next, read “If your TV supports RGB
input signals” on page 15.
No video signal available on
– When INTERNET or PC LINK is selected, a video signal will be available 
video output sockets (CVBS,
either on the Scart socket or on the CVBS and S-Video sockets. See “If your 
S-Video or SCART)
TV supports RGB input signals” on page 15 how to switch between Scart and
S-Video/CVBS.
Picture quality drops on a TV connected  – For high picture quality of the Scart connection, disconnect the S-Video cable.
to the Scart socket after connecting an 
S-Video cable to the Streamium system
Playback of Internet services skips or 
– If you share the broadband Internet access with other users, there may not be 
interrupts
enough broadband Internet bandwidth available to the Streamium System.
Media file (music, video or photo) 
– The file format of the media file may not be supported by the 
does not play or in poor quality only
Streamium System. Play a media file with a supported file format.
Visit http://My.Philips.com for the latest information on supported file formats.
– The wireless reception is low. Change the position of your wireless
equipment to improve the reception.
– The media has been recorded in low quality, e. g. music files with a low 
bitrate (64 kbps).
No connection to the Internet 
General solutions, always try first:
– Press INTERNET again. If necessary, repeat this step several times.
– Make sure the computers in your network connect to the Internet. If they do
not, consult your network administrator or Internet service provider.
“The system could not connect to 
– Check if your (wireless) router and your cable modem are connected 
the server.” appears
properly to each other.
– Your Internet service provider uses a proxy. Press the green button (ANGLE)
on the remote control to enter the proxy name and the proxy port.
“An IP address could not be obtained 
– If you use a (wireless) router, make sure “DHCP server” is enabled in the 
automatically.” appears
configuration menu of the router.
– Press the green button (ANGLE) on the remote control to enter the
IP settings manually.
“The WEP key you entered has 
– All WEP keys you enter must have the same format (either ASCII or 
an invalid format.” appears
HEX format) and the same length (ASCII: either 5 or 13 characters,
HEX: either 10 or 26 digits).
Cannot access Internet media after 
– After entering your email address, you will get an email with instructions on 
entering the email address 
how to create a user account. Please follow these instructions. Next, press
INTERNET on the remote control.
Troubleshooting
45
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