Crestron c2n-dbf12 c2n-dbn12 User Manual

Decorator Keypads 

Crestron C2N-DBF12 & C2N-DBN12 

Keypad does 
not function 
(Continued). 

Keypad Net ID is 
the same as 
another device’s 
Net ID. 

Assign a different Net 
ID in SIMPL Windows 
and reset unit using 
Toolbox. 

Feedback signal 
names incorrect in 
SIMPL Windows 
program. 

Verify SIMPL 
Windows program for 
feedback signal 
names. 

Button LED 
does not 
illuminate. 

LED intensity set 
to 0 (zero). 

Set intensity to 
desired level. 

Pressing button 
yields wrong 
result. 

Keypad is 
mounted upside 
down. 

Check keypad 
orientation. 

 

Keypad 
programmed 
incorrectly. 

Check programming 
in SIMPL Windows. 

In order to ensure optimum performance over the full range of your 
installation topology, Crestron Certified Wire, and only Crestron 
Certified Wire, may be used. Failure to do so may incur additional 
charges if support is required to identify performance deficiencies 
because of using improper wire. 

CAUTION:  Use only Crestron power supplies for Crestron equipment. 
Failure to do so could cause equipment damage or void the Crestron 
warranty. 
CAUTION:  Provide sufficient power to the system. Insufficient power 
can lead to unpredictable results or damage to the equipment. Please use 
the Crestron Power Calculator to help calculate how much power is 
needed for the system (

). 

When calculating the length of wire for a particular Cresnet run, the wire 
gauge and the Cresnet power usage of each network unit to be connected 
must be taken into consideration. Use Crestron Certified Wire only. If 

•  Decorator Keypads: C2N-DBF/N12