HTC 99HKZ125-00 User Manual
Quick start guide
15. Troubleshooting tips
If you ever have any problems using your phone, here are
some things you can do to set things right again.
some things you can do to set things right again.
Check whether there is enough free space on the
phone to run the application.
To check free space, go to the Home screen, press
To check free space, go to the Home screen, press
MENU, and then tap
Settings > SD card & phone
storage.
Clear your data and cache of applications.
To clear the data and cache, go to the Home screen,
Clear your data and cache of applications.
To clear the data and cache, go to the Home screen,
press MENU, and then tap
Settings > Applications >
Manage applications.
Uninstall any third-party applications.
To uninstall third-party applications, go to the
Uninstall any third-party applications.
To uninstall third-party applications, go to the
Home screen, press MENU, and then tap
Settings >
Applications > Manage applications.
If your phone becomes unresponsive, remove the
If your phone becomes unresponsive, remove the
battery, wait for three seconds, then reinsert the
battery and turn the phone on. Or back up your
important data and factory reset the phone.
To factory reset, press HOME > MENU, and then tap
To factory reset, press HOME > MENU, and then tap
Settings > Privacy > Factory data reset.
Check for additional updates and useful tips on our
Check for additional updates and useful tips on our
website: www.htc.com/support.