Memorex mph6935 User Manual

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Additional Information 
(continued)
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom
Suggestion
The 
CHARGE/IN USE
LED 
• Make sure the AC adapter is plugged into 
light won't come on when 
the base unit and wall outlet.
the handset is placed in the  • Make sure the handset is properly seated in the 
base unit.
base unit.
• Make sure the charging contacts on the 
handset and base unit are clean.
The audio sounds weak 
• Move the handset and or base unit to a different 
and/or scratchy.
location away from metal objects or appliances and 
try again.
• Press 
DELETE/CHANNEL
to help eliminate 
background noise.
• Make sure that you are not too far from the base.
Can't make or receive calls. • Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base 
unit and wall outlet.
• Disconnect the AC adapter for a few minutes, 
then reconnect it.
• Reset the digital security code (See page 32).
• Make sure that you are not too far from the base unit.
The handset doesn't
• The battery pack may be weak. Charge the battery 
receive a page.
on the base unit for 15-20 hours.
• The handset may be too far away from the base unit.
• Place the base unit away from appliances or 
metal objects.
• Reset the digital security code (See page 32).
The Caller ID does
• The handset was picked up before the second ring.
not display.
• The call was placed through a switch board.
• Call your local telephone company to verify your 
Caller ID service is current.
Severe noise interference.
• Keep the handset away from microwave ovens, 
computers, remote control toys, wireless 
microphones, alarm systems, intercoms, room 
monitors, fluorescent lights and electrical appliances.
• Move to another location or turn off the source 
of interference. 
For additional set-up or operating assistance, please visit our WEBSITE at
www.memcorpinc.com or contact CUSTOMER SERVICE at 1-800-919-3647.
FOR PARTS AND ACCESSORIES, CONTACT FOX INT’L AT 1-800-321-6993.
MPH6935_OM Eng  3/13/02  2:37 PM  Page 35