Motorola DCH100 User Manual

17

 

Before calling your cable provider, review this 
troubleshooting guide. 

The DCH 
receiver will not 
power on. 

•  The DCH receiver may have received a 

software update and may not power on 
while the new software is being installed. 
Try again in a few minutes. 

•  Verify that the power supply is connected 

to the DCH receiver and an AC outlet. 
Unplug the DCH power supply cord from 
the AC outlet, plug it back in, and then 
press the POWER button. 

•  If the DCH receiver is connected to a 

switched outlet on another unit, verify that 
that unit is powered on. Unplug the DCH 
power supply cord from the AC outlet, plug 
it back it in, and then press the POWER 
button. Use of an unswitched outlet is 
recommended.