Motorola dtr series dtr550 User Manual

Page of 68
Chapter 7 Motorola Limited Warranty for the United 
States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, and 
consumer and professional two-way radios (excluding commercial, government or industrial radios) 
that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or 
certified accessories sold for use with these Products (“Accessories”) and Motorola software 
contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to 
be free from defects in materials and workmanship under normal consumer usage for the period(s) 
outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to 
new Motorola Products, Accessories and Software purchased by consumers in the United States, 
which are accompanied by this written warranty:
Products and Accessories
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear 
and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and 
batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or 
abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the 
product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy 
perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for 
commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or 
(d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of 
Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment 
are excluded from coverage.
Products Covered
Length of Coverage
Products and Accessories
 as defined 
above, unless otherwise provided for 
below.
One (1) year
 from the date of purchase 
by the first consumer purchaser of the 
product unless otherwise provided for 
below.
Decorative Accessories and Cases. 
Decorative covers, bezels, 
PhoneWrap™ covers and cases.
Limited lifetime warranty
 for the 
lifetime of ownership by the first 
consumer purchaser of the product.
Professional Two-way Radio 
Accessories.
One (1) year
 from the date of purchase 
by the first consumer purchaser of the 
product.
Products and Accessories that are 
Repaired or Replaced.
The balance of the original warranty 
or for ninety (90) days
 from the date 
returned to the consumer, whichever is 
longer.