Hypercom 1101 User Manual

IN-tact 1101 Software Configuration Guide

47

File Management Functions

Use this procedure to load and upgrade firmware for the IN-tact 1101. This process interrupts 
normal operations. The IN-tact 1101 will automatically reset and load the new firmware once 
loading is complete.

To load firmware:

1. Download the upgraded firmware to your local machine. Contact Hypercom for further 

information on firmware upgrades.

2. On the File Management Functions screen, click Browse (next to the Load Firmware field) to 

view a listing of the available firmware.

3. Navigate to and select the firmware upgrade file, then click Open. The path and filename now 

appear in the Upgrade Firmware field.

4. Click Load to install the new firmware on your IN-tact 1101. The file is copied to a custom 

partition on the IN-tact 1101. During the load process, a pop-up message appears informing 
you that the loading is in progress to the device cannot be access during the loading process.

If there is an error during the upgrade, the message “Firmware upgrade failed” appears in red 
below the field. Check that you have a valid image file (.img) or get a new copy of the file from 
the Hypercom website in case the file on your local machine is corrupted.

If the upgrade is successful, the IN-tact 1101 restarts.

5. Log in to the IN-tact 1101 again.

This function allows you to save the custom image stored on the IN-tact 1101 to your local 
system. This is useful when you are preparing to upgrade and want to keep a copy of the image 
for backup purposes.

To export:

1. On the File Management Functions screen, click Export (next to the Export Firmware to PC 

field).

The firmware data is read directly from the custom partition in binary form and a temporary file 
is created.

2. Select a path on your local machine where the firmware image should be saved.

3. Click OK.