Hypercom 1101 User Manual
IN-tact 1101 Software Configuration Guide
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Chapter 6: Diagnostics
Overview
The IN-tact 1101 provides event logging in order to help you isolate and troubleshoot specific
events that occur on the terminal network. An event is an asynchronous message generated by
the system when it encounters a specific situation. The event message contains the severity of
the situation and a description.
events that occur on the terminal network. An event is an asynchronous message generated by
the system when it encounters a specific situation. The event message contains the severity of
the situation and a description.
Keep in mind that not all events captured in the Event Log indicate a problem; many are part of
normal operation. Additionally, some events may be transient, while others are persistent. The
Event Log provides a window in which to view what is happening and make a determination
about any actions you should take.
normal operation. Additionally, some events may be transient, while others are persistent. The
Event Log provides a window in which to view what is happening and make a determination
about any actions you should take.
The screens within the Diagnostics portion of the navigation tree are:
•
Event Logging Setup — Used to set the level of severity of events you wish to monitor. You
also set an optional IP address here for forwarding captured events to a system log (syslog)
also set an optional IP address here for forwarding captured events to a system log (syslog)
•
Event Logging View — Provides a scrolling window for reviewing captured events. Also
allows you to export the Event Log for later review. Notepad is the recommended application
for reviewing the Event Log.
allows you to export the Event Log for later review. Notepad is the recommended application
for reviewing the Event Log.