GE wbb5500 User Manual

10

Troubleshooting Tips 
Save time and money! Review the charts on the following pages, 
or visit GEAppliances.com. You may not need to call for service.

This is normal. The AutoTemp feature is designed not 

to activate during a cold rinse cycle so that the coldest 
water available is used.

• Wait until the water in the water heater is heated to the 

correct temperature.

• Switch to a lower sudsing detergent brand and follow 

instructions on package.

• Try less detergent.

• Measure your detergent carefully. Use less soap if you 

have soft water, a smaller load, or a lightly soiled load.

• Make sure hose connections are tight at faucets and 

rubber washers are installed. Make sure end of drain hose 
is correctly inserted in and secured to drain facility.

• Check household plumbing. You may need to call a 

plumber.

• Tighten hoses at the faucets and turn the water off after 

each use.

• Check condition of the fill hoses; they should be 

replaced every 5 years.

• Use less detergent. Use less soap if you have soft water, a 

smaller load, or a lightly soiled load.

• Check water temperature control and adjust.

• Turn both hot and cold faucets fully on and make sure 

hoses are connected to correct faucets.

• Turn off the water source and remove the water  

connection hoses from the upper back of the washer. 
Use a brush or toothpick to clean the screens in the
machine. Reconnect the hoses and turn the water back on.

• Make sure house water heater is delivering water 

at 120°F–140°F(48°C–60°C).

• Reset cycle.

• Straighten drain hose and make sure washer is not sitting 

on it.

• Top of drain outlet should be less than 8 ft (2.5 m) 

above floor.