GE 27996 User Manual

This feature helps to locate a misplaced handset.
Press the page button on the base. The handset will beep for about two minutes 

or until you press TALK/call back on the handset or press the page button on the 

base.

NOTE: You can still page the handset if the ringer is turned off. If the batttery is 

dead, the Paging feature will not work.

Caller ID (CID) is a service available from your local telephone company. For Caller 

ID to work on this system, you must subscribe to Caller ID service. To receive 

Caller ID information for a Call Waiting call, you must subscribe to the combined 

Caller ID Call Waiting service. The unit can store up to 40 calls for later review.
When your telephone rings, and you are subscribed to Caller ID Call Waiting 

service, you will receive information (if available) transmitted by your local 

telephone company. You will also receive Caller ID information from Call Waiting 

calls. If you receive an incoming call and you are already on the phone, a beep 

indicates the presence of a Call Waiting Call on the line, and Caller ID information 

for the Call Waiting call shows on the display. This information may include the 

phone number, date and time; or the name, phone number, and date and time.

Plug the power adaptor cord into the power jack on the bottom of the base and 

the other end into an electrical outlet. Plug the charge cradle into an electrical 

outlet. The in use/charge indicator (on the base and charge cradle) turns on to 

indicate the battery is charging when the handset is on the cradle.
Allow the phones to charge for 16 hours prior to first use. If you don’t properly 

CAUTION: Use only the ATLINKS USA, Inc. power adaptor 5-2512 (black) 

power adaptor that came with this unit. Using other power adaptors may 

damage the unit.

1.  Plug one end of the telephone line cord into the jack on the bottom of the base 

called TEL LINE and the other end into your home’s modular phone jack.

2. Set the ringer switch (on the handset) to ON, and place the handset in the 

cradle on the base.

If you want to mount the phone on a wall, slip the mounting holes (on the back of 

the base) over the wall plate posts, and slide the unit down into place. (Wall plate 

not included.) 

4. Insert the battery pack.
5.  Close the battery compartment by pushing the door up until it snaps into place.
6.  Place the handset in the charging cradle.

To use this phone, you need an RJ11C type modular 

telephone jack, which might look like the one pictured here, 

installed in your home. If you don’t have a modular jack, 

call your local phone company to find out how to get one 

installed.

Your cordless phone uses a digital security system to protect against false ringing, 

unauthorized access, and charges to your phone line.
When you place the handset in the base, the unit verifies its security code.  After 

a power outage or battery replacement, you should place the handset in the base 

for about 20 seconds to reset the code.

INSTALLATION NOTE: Some cordless telephones operate at frequencies that 

may cause or receive interference with nearby TVs, microwave ovens, and VCRs. 

To minimize or prevent such interference, the base of the cordless telephone 

should not be placed near or on top of a TV, microwave oven, or VCR. If such 

interference continues, move the cordless telephone farther away from these 

appliances. Certain other communications devices may also use the 2.4 GHz 

frequency for communication, and, if not properly set, these devices may 

interfere with each other and/or your new telephone. If you are concerned 

with interference, please refer to the owner’s manual for these devices on how 

to properly set channels to avoid interference. Typical devices that may use the 

2.4 GHz frequency for communication include wireless audio/video senders, 

wireless computer networks, multi-handset cordless telephone systems, and some 

long-range cordless telephone systems.

•   Never install telephone wiring during a lightning storm.
•   Never install telephone jacks in wet locations unless the jack is specifically 

designed for wet locations.

•   Never touch uninsulated telephone wires or terminals, unless the telephone line 

has been disconnected at the network interface.

•   Use caution when installing or modifying telephone lines.
•   Temporarily disconnect any equipment connected to the phone such as faxes, 

other phones, or modems.

Your telephone equipment is approved for connection to the Public Switched 

Telephone Network and is in compliance with parts 15 and 68, FCC Rules and 

Regulations and the Technical Requirements for Telephone Terminal Equipment 

published by ACTA.
1  Notification to the Local Telephone Company
  On the bottom of this equipment is a label indicating, among other information, 

the US number and Ringer Equivalence Number (REN) for the equipment. You 

must, upon request, provide this information to your telephone company.

  The REN is useful in determining the number of devices you may connect to 

your telephone line and still have all of these devices ring when your telephone 

number is called. In most (but not all) areas, the sum of the RENs of all devices 

connected to one line should not exceed 5. To be certain of the number of 

devices you may connect to your line as determined by the REN, you should 

contact your local telephone company.

  A plug and jack used to connect this equipment to the premises wiring and 

telephone network must comply with the applicable FCC Part 68 rules and 

requirements adopted by the ACTA. A compliant telephone cord and modular 

plug is provided with this product. It is designed to be connected to a 

compatible modular jack that is also compliant. See installation instructions for 

details.

Your cordless telephone/answering system should be placed on a level surface 

such as a desk or table top, or you can mount it on a wall.

NOTE: You must connect the handset battery before use.

1. Locate battery and battery door which are packaged together inside a plastic 

bag and are separate from the handset.

2. Locate the battery compartment on the back of the handset.
3. Plug the battery pack cord into the jack inside  the compartment.

NOTE: It is important to maintain the polarity (black and red wires) to the jack 

inside the compartment. To ensure proper battery installation, the connector is 

keyed and can be inserted only one way.

You MUST register both handsets before use.
a) 1st handset - The 1st handset being charged on the main base station will 

automatically register after 16 hours of charging.
b) 2nd handset - After the 2nd handset has charged for 16 hours, place it on the 

main base station for 20 seconds, it will then automatically register.

NOTE: In case of a power failure lasting more than 5 minutes, you must put 

both handsets on the main base cradle for 20 seconds to re-register.

There are five programmable menus available: Language, Local Area Code, Ringer 

Tone, Tone/Pulse and Factory Default. When you program these settings, make sure 

the phone is OFF (not in talk mode). Pressing the TONE*/exit button will remove 

you from the menu selection process without changing the feature you are in.

1.  Press the FLASH/program button until 1ENG 2FRA 3ESP shows in the display.
2. Use the CID/VOL (left or right arrow) button or the handset number pad to 

select 1 (English), 2 (French), or 3 (Spanish). The default setting is “1ENG”.

3. Press the FLASH/program button to confirm and to advance to the next menu 

feature.

If you enter your local 3-digit area code in the area code menu, your local area 

code does not display on the Caller ID (CID) list. Instead, you only see the local 

7-digit number. Calls received from outside your local area code will display the 

full 10-digit number.
1.  Press the FLASH/program button until AREA CODE - - - shows in the display. 

The default setting is “- - -”.

2. Use the handset number pad to enter your 3-digit area code.

NOTE: If you make a mistake, press the CHAN/delete button to erase the 

incorrect area code and repeat step 2.  

3. Press the FLASH/program button to confirm and to advance to the next menu 

feature.

1.  Press the FLASH/program button until RINGER TONE shows in the display. 
2. Use the CID/VOL (left or right arrow) button or the handset number pad (1-3) to 

enter your selection from Ringer Tone 1, 2, or 3. The default setting is “RINGER 

3. Press the FLASH/program button to confirm and to advance to the next menu 

feature.

1.  Press the FLASH/program button until 1 TONE 2 PULSE shows in the display.
2. Use the CID/VOL  (left or right arrow) button or the handset number pad to 

enter your selection. The default setting is “1 TONE”.

3. Press the FLASH/program button to confirm and to advance to the next menu 

feature.

NOTE: This setting should be changed on both handsets.  

This feature allows you to restore the unit’s original features.
1.  Press the FLASH/program button until DEFAULT shows in the display. 
2. Use the CID/VOL (left or right arrow) button to scroll to YES. The default setting 

is “NO”.

3. Press FLASH/program to confirm. You will hear a confirmation tone.

1.  Press the  TALK/call back button and dial the desired number.
    

-OR-

  To perform preview dial, dial the number first then press the TALK/call back 

button.

2. To hang up, press the TALK/call back button or place the handset in the cradle.

IMPORTANT: Because cordless phones operate on electricity, you should have 

at least one phone in your home that isn’t cordless, in case the power in your 

home goes out.

NOTE: You can only use one handset at a time and there are no conference or 

intercom features for this unit.

1.  To answer a call press the TALK/call back button on the handset before you 

begin speaking.

2. To hang up, press the TALK/call back button or place the handset in the cradle.

During an external call, you may transfer the call to another handset.
1.  Press the answer/transfer button on originating handset. TRANSFERRING 

shows in the display. Both handsets will be paged.

2. Press the answer/transfer or TALK/call back button on the receiving handset to 

answer the call.

NOTE: To cancel the call transfer, you may press the TONE*/exit or the 

answer/transfer button on the originating handset.

Press the REDIAL button to quickly dial the last number you called (up to 32 

digits).
If you get a busy signal, and want to keep dialing the number, press redial to dial 

the number again.

When the in use/charge indicator on the base is lit, the handset is either in use or 

charging. The in use/charge indicator on the base flashes when you receive a call.

If you subscribe to the combined Call Waiting Caller ID service from your local 

telephone company you will receive Caller ID information (if available) on Call 

Waiting calls. During a phone call, you will hear a beep to indicate another call 

is waiting on the line and Caller ID information for the waiting call shows on the 

handset display. To connect the waiting call, press the FLASH/program button on 

the handset and your original call is put on hold. You may switch back and forth 

between the two calls by pressing the FLASH/program button.

TIP: Do not use the TALK/call back button to activate custom calling services 

such as call waiting, or you’ll hang up the phone. 

When the phone is ON, press the CID/VOL (left or right arrow) on the handset to 

adjust the volume of the handset’s earpiece. There are four settings. Press the 

right arrow to increase the volume and left arrow to decrease the volume. You will 

see the volume setting on the handset display. VOL 4 is the maximum and VOL 1 

is the minimum.

While talking on the phone, you might need to manually change the channel 

in order to reduce static caused by applicances, such as baby monitors, garage 

door openers, microwave ovens, or other cordless phones. Press and release the 

CHAN/delete button to move to the next clear channel.

This feature is useful only if you have pulse (rotary) service. Temporary Tone 

Dialing enables pulse (rotary) service phone users to access touchtone services 

offered by banks, credit card companies, etc. For example, when you call your 

bank you may need to enter your bank account number. Temporarily switching to 

touchtone mode allows you to send your number.
1.  Dial the telephone number and wait for the line to connect.
2. When your call is answered, press the  TONE*/exit button on the handset to 

temporarily change from pulse dialing to tone dialing. 

3. Follow the automated instructions to get the information you need.
4. Hang up the handset and the phone automatically returns to pulse (rotary) 

dialing mode.

Press the  TONE*/exit button to cancel any command you initiated.

The RINGER switch must be ON for the handset to ring during incoming calls. 

When you receive a call, the information is transmitted by the phone company to 

your Caller ID telephone between the first and second ring.

VERY IMPORTANT: The Caller ID feature of this product requires a 

subscription to Caller ID service from your telephone company.

When the phone’s memory is full, a new call automatically replaces the oldest 

call in memory. NEW appears in the display for calls received that have not been 

reviewed.

NOTE: Check with your local phone company regarding name service 

availability.

As calls are received and stored, the display is updated to let you know how many 

calls have been received.
•  Make sure the phone is OFF (not in TALK mode).
•  Press the CID/VOL (left arrow) button to scroll through the call records from the 

most recent to the oldest.

•  Press the CID/VOL (right arrow) button to scroll through the call records from 

the oldest to the newest.

1.  When the Caller ID record shows in the display, press and release the  

CHAN/delete button. The display shows DELETE CALL ID?

2. Press CHAN/delete button again to confirm. You will hear a confirmation tone, 

the display shows DELETED, then the next Caller ID record appears in the 

display.

1.  Press the CID/VOL (left or right arrow) button until a Caller ID record is displayed.
2. Press and hold CHAN/delete until unit beeps. The display shows DELETE ALL?
3. Press CHAN/delete again to erase all records. You will hear a confirmation tone, 

and the display shows NO CALLS.

NOTE: Caller ID record should be in correct format for dialing as record cannot 

be changed once it is stored in memory location.

1.  Press the CID/VOL (left or right arrow) button until the desired Caller ID record is 

displayed.

2. Press the MEMORY button.
3. Press a number (0-9) to store the dialed number in that memory location.  You 

will hear a confirmation tone. Example, press the number 1 key to store the 

record in memory location 1.

1.  Repeat steps 1 through 3 in Transferring Caller ID Records to Memory. After 

entering the memory location, REPLACE MEMO? shows in the display.

2.  Press the MEMORY button again, and the new Caller ID record replaces the old 

memory in that location. You will hear a confirmation tone.

Notes  
•  This equipment may not be used on coin service provided by the telephone 

company.

•  Party lines are subject to state tariffs, and therefore, you may not be able to use 

your own telephone equipment if you are on a party line. Check with your local 

telephone company.

•  Notice must be given to the telephone company upon permanent 

disconnection of your telephone from your line.

•  If your home has specially wired alarm equipment connected to the telephone 

line, ensure the installation of this product does not disable your alarm 

equipment. If you have questions about what will disable alarm equipment, 

consult your telephone company or a qualified installer.

2  Rights of the Telephone Company 
  Should your equipment cause trouble on your line which may harm the 

telephone network, the telephone company shall, where practicable, notify you 

that temporary discontinuance of service may be required. Where prior notice 

is not practicable and the circumstances warrant such action, the telephone 

company may temporarily discontinue service immediately. In case of such 

temporary discontinuance, the telephone company must: (1) promptly notify 

you of such temporary discontinuance; (2) afford you the opportunity to 

correct the situation; and (3) inform you of your right to bring a complaint to 

the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC 

Rules and Regulations.

  The telephone company may make changes in its communications facilities, 

equipment, operations or procedures where such action is required in the 

operation of its business and not inconsistent with FCC Rules and Regulations. 

If these changes are expected to affect the use or performance of your 

telephone equipment, the telephone company must give you adequate notice, 

in writing, to allow you to maintain uninterrupted service.

This device complies with Part 15 of the FCC Rules. Operation is subject to the 

following two conditions: (1) This device may not cause harmful interference; and 

(2) This device must accept any interference received, including interference that 

may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class 

B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed 

to provide reasonable protection against harmful interference in a residential 

installation.
This equipment generates, uses, and can radiate radio frequency energy and, if 

not installed and used in accordance with the instructions, may cause harmful 

interference to radio communications. However, there is no guarantee that 

interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, 

which can be determined by turning the equipment off and on, the user is 

encouraged to try to correct the interference by one or more of the following 

measures:
•  Reorient or relocate the receiving antenna (that is, the antenna for radio or 

television that is “receiving” the interference).

•  Reorient or relocate and increase the separation between the 

telecommunications equipment and receiving antenna.

•  Connect the telecommunications equipment into an outlet on a circuit different 

from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer 

or an experienced radio/television technician for additional suggestions. Also, 

the Federal Communications Commission has prepared a helpful booklet, “How 

To Identify and Resolve Radio/TV Interference Problems.” This booklet is available 

from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify 

stock number 004-000-00345-4 when ordering copies.

Licensed under US Patent 6,427,009

This telephone system meets FCC standards for Hearing Aid Compatibility.

US Number is located on the cabinet bottom

REN number is located on the cabinet bottom

101 West 103rd Street

Indianapolis, IN 46290

© 2005 ATLINKS USA, Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

Model 27996 

00005766 (Rev. 0 Dom E) 

05-25 

Printed in China

CAUTION: When using telephone equipment, there are basic safety 

instructions that should always be followed. Refer to the IMPORTANT 

SAFETY INSTRUCTIONS provided with this product and save them for 

future reference.

Your cordless telephone/answering system with Caller ID and Call Waiting is 

designed to give you flexibility in use and high quality performance. To get the 

most from your new cordless telephone/answering system, we suggest that 

you take a few minutes right now to read through this instruction manual. This 

telephone is a multifunction product for use with the Call Waiting and Caller ID 

services available from your local telephone company. Your Caller ID Call Waiting 

phone allows you to:
•  View the name and telephone number of a caller (Call Waiting Caller ID).
•  Identify callers before you answer the phone.
•  View the time and date of each incoming call.
•  Record up to 40 Caller ID messages sequentially.
•  Know who called while you are on the other line or when you were away.
•  Screen unwanted calls, eliminate harassment from annoying calls, or to get 

prepared before answering a call.

IMPORTANT: In order to use all of the features of this telephone, you must 

subscribe to two separate services available from your local telephone company: 

the standard Name/Number Caller ID Service to know who is calling when 

the phone rings and Caller ID with Call Waiting Service to know who is calling 

while you are on the phone. Because cordless phones operate on electricity, 

you should have at least one phone in your home that isn’t cordless, in case the 

power in your home goes out.

Make sure your package includes the items shown here.

1.  Make sure the phone is OFF (not in TALK mode).
2. Use the CID/VOL (left or right arrow) button to display the desired Caller ID 

record.

3. Press the TALK/call back button to dial the number.

The FORMAT button lets you change the format of the displayed number.  The 

available formats are as follows.

7-digit 

7-digit telephone number.

10-digit  3-digit area code + 7-digit telephone number.

11-digit  long distance code “1” + 3-digit area code + 7-digit telephone number.
1.  Use the CID/VOL (left or right arrow) button to scroll to the number you want to 

call back.

2. If the number does not dial as shown, press the FORMAT button. Repeat if 

necessary, until the correct number of digits shows in the display.

3. Press the TALK/call back button.

Store up to ten 24-digit numbers in memory for quick dialing. This memory feature 

is in addition to the 40 Caller ID records that can be stored in memory.

1.  Make sure the phone is OFF (not in TALK mode).
2. Press the MEMORY button.
3. Press a number (0-9) to store the dialed number in that memory location. If 

the memory location is occupied, the memory location and stored name and 

number appear on the screen. 

NOTE: If the memory location is empty, “EMPTY” appears in the display.

4. Press the MEMORY button again. The display shows ENTER NAME.

NOTE: If you don’t want to enter the name, skip step 5.

5. Use the handset number keypad to enter a name (up to 15 characters). More 

than one letter is stored in each of the number keys. For example, to enter Bill 

Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the 

letter I. Press the 5 key 3 times for the letter L, and wait for 1 second. Press 

the  5 key 3 times for the second letter L, and press the 1 key to insert a space 

between the first and last name. Press the 7 key 4 times for the letter S; press 

the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 

8 key for the letter T; press the 4 key twice for the letter H.

6.  Press the MEMORY button again to save the name. The display shows ENTER 

NUMBER.

7.  Use the handset number keypad to enter the telephone number (up to 24 digits, 

including pauses) and press the MEMORY button again to save the number. 

The unit beeps to confirm.

8.  To enter another name and number in a different memory location, return to 

step 1 and repeat the process.

1.  Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2.  Press the REDIAL button.
3.  Press the MEMORY button to store the number. You will hear a confirmation 

tone.

1.  Repeat steps 1 through 6 in Storing a Name and Number in Memory.
2.  Press the REDIAL button.
3.  Press the MEMORY button, and REPLACE MEMO? shows in the display.
4.  Press the MEMORY button to replace the old memory with the new redial 

number. You will hear a confirmation tone.

1.  Repeat steps 1 through 7 in Storing a Name and Number in Memory. REPLACE 

MEMO? shows in the display.

2.  Press the MEMORY button to store the number. You will hear a confirmation 

tone. 

1.  Make sure the phone is ON by pressing the TALK/call back button.
2. Press the MEMORY button.
3. Press the number (0-9) for the desired memory location. The number dials 

automatically.

    

OR

1.  Make sure the phone is OFF (not in TALK mode).
2. Press the MEMORY button.
3. Use the CID/VOL (left or right arrow) button to scroll through the numbers 

stored in memory until the desired number is shown.

4. Press TALK/call back. The number dials automatically.

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