ZyXEL Communications prestige p-2002 User Manual

P-2002 Series User’s Guide

Chapter 7 Phone

69

Supplementary services such as call hold, call waiting, call transfer, … are generally available 
from your voice service provider. The Prestige supports the following services:

• Call Hold
• Call Waiting
• Making a Second Call
• Call Transfer
• Call Forwarding (see 

• Three-Way Conference
• Internal Calls (see 

Note: To take full advantage of the supplementary phone services available though 
the Prestige's phone ports, you may need to subscribe to the services from your voice 
service provider.

Flashing means to press the hook for a short period of time (a few hundred milliseconds) 
before releasing it. On newer telephones, there should be a "flash" key (button) that generates 
the signal electronically. If the flash key is not available, you can tap (press and immediately 
release) the hook by hand to achieve the same effect. However, using the flash key is preferred 
since the timing is much more precise. With manual tapping, if the duration is too long, it may 
be interpreted as hanging up by the Prestige.

You can invoke all the supplementary services by using the flash key. 

This section describes how to use supplementary phone services with the Europe Type Call 
Service Mode. Commands for supplementary services are listed in the table below.

Apply

Click Apply to save your changes back to the Prestige.

Reset

Click Reset to begin configuring this screen afresh.

Table 15   Phone Port (continued)