Cisco Systems catalyst 3560 User Manual

This section describes how to reset the switch by rerunning Express Setup. These are reasons why you
might want to reset the switch:

You installed the switch in your network and cannot connect to it because you assigned the wrong
IP address.

You want to clear all configuration from the switch and assign a new IP address.

You are trying to enter Express Setup mode, and the switch LEDs start blinking when you press
the Mode button, which means that the switch is already configured with IP information.

Resetting the switch deletes the configuration and reboots the switch.

To reset the switch, press and hold the Mode button. The switch LEDs begin blinking after about 3
seconds. Continue holding down the Mode button. The LEDs stop blinking after 7 more seconds, and
then the switch reboots.

The switch now behaves like an unconfigured switch. You can enter the switch IP information by using
Express Setup as described in the “Running Express Setup” section on page 5.

First look for a solution to your problem in the troubleshooting section of the Catalyst 3560 Hardware
Installation Guide or the Catalyst 3560 Software Configuration Guide on Cisco.com. You can also
access the Cisco Technical Support and Documentation website for a list of known hardware problems
and extensive troubleshooting documentation, including:

Factory defaults and password recovery

Recovery from corrupted or missing software

Switch port problems

Network interface cards

Did you wait 30 seconds after connecting the
switch and the PC before entering the IP
address in your browser?

If not, wait 30 seconds, re-enter 10.0.0.1 in the
browser, and press Enter.

Did you enter the wrong address in the
browser, or is there an error message?

If yes, re-enter 10.0.0.1 in the browser, and press
Enter.