ZyXEL Communications Prestige 642 User Manual

Prestige 642 PPPoE Modem

Customer Support

Please have the following information ready when you contact customer support.
• Product model and serial number.

• Information in Menu 24.2.1 – System Information.

• Warranty Information.

• Date that you received your device.

• Brief description of the problem and the steps you took to solve it.

METHOD

LOCATION

E-MAIL

SUPPORT/SALES

TELEPHONE/FAX

WEB SITE/ FTP SITE

REGULAR MAIL

support@zyxel.com.tw
support@europe.zyxel.com

+886-3-578-3942

www.zyxel.com
www.europe.zyxel.com

WORLDWIDE

sales@zyxel.com.tw

+886-3-578-2439

ftp.europe.zyxel.com

ZyXEL Communications Corp.,
6 Innovation Road II, Science-
Based Industrial Park,
HsinChu, Taiwan 300, R.O.C.

support@zyxel.com

+1-714-632-0882
800-255-4101

www.zyxel.com

NORTH
AMERICA

sales@zyxel.com

+1-714-632-0858

ftp.zyxel.com

ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.

support@zyxel.dk

+45-3955-0700

www.zyxel.dk

SCANDINAVIA

sales@zyxel.dk

+45-3955-0707

ftp.zyxel.dk

ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark.

support@zyxel.at

+43-1-4948677-0

www.zyxel.at

AUSTRIA

sales@zyxel.at

+43-1-4948678

ftp.zyxel.at

ZyXEL Communications
Services GmbH. Thaliastrasse
125a/2/2/4 A-1160 Vienna,
Austria

support@zyxel.de

+49-2405-6909-0

www.zyxel.de

GERMANY

sales@zyxel.de

+49-2405-6909-99

ZyXEL Deutschland GmbH.
Adenauerstr. 20/A4 D-52146
Wuerselen, Germany

support@zyxel.com.my

+603-795-44-688

www.zyxel.com.my

MALAYSIA

sales@zyxel.com.my

+603-795-34-407

Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia