Oricom ip800 User Manual

APPENDIX 

   Page 31 of 31  

 
 

 

15 Warranty 

 (a) Warranty. Oricom warrants that the product is free from defects in materials and workmanship for a period of 12 months effective 
from the date of purchase.    This warranty in no way affects your statutory warranty under the Trade Practices Act 1974 or any other 
similar legislation.  It is important that you read the Warranty Card as it contains full and additional details of the warranty, limitation of 
warranty and conditions for receiving the warranty services during the warranty period.  The Warranty Card is located in the package.  If 
you cannot locate the Warranty Card, please contact our Customer Support Service on 1300 889 785. 

(b)  Exclusion and limitation of liability. Oricom will not be in breach of a warranty or condition expressly stated in this User Guide or the 
Warranty Card or implied by the Trade Practices Act and excludes any liability arising under any statutory or common law for damages 
or any other remedy if the damage occurs as a result of: 

(i)  failure by you to follow the instructions in the User Guide for the installation and proper functioning of the product; 

(ii) negligence on your part or misuse by you of the product; 

(iii) any un-controlled external cause to the phone not functioning including but not limited to electricity failure, lighting, over voltage; 

(iv) non adherence by you to the warnings in the User Guide and the User Guide generally; and 

(v) modification to the product or services carried out to the product by anyone other than Oricom or on Oricom’s behalf. 

Oricom will not be liable for consequential losses including loss of profits arising from a cause of action in contract, tort or any other 
statutory or common law (except where a statute or any law prohibits this exclusion).  The warranty does not extend to damage caused 
by misuse, negligence, excessive voltage, faults on the telephone line or lightning. This warranty in no way affects your statutory rights. 
Full details of the warranty are contained in the enclosed warranty card. 

 
 

 

16 Customer 

Support 

If you feel this product is not working correctly please consult the user guide and ensure that you are using the product in accordance 
with the instructions.  Remove all extra telephone equipment and connect only this telephone directly to the telephone socket. If the fault 
is still present, connect another telephone (if available) to the telephone socket. The results will show you whether the fault lies with this 
unit or with the telephone line.  

 

If the product is working correctly the fault is on the telephone line. Please contact your network operator for assistance.    

 

To order spare parts additional handsets, replacement batteries and in case of any technical issues you may have with product please 
consult our website for further information or send us an email for a prompt response to your enquiry.  

 

In the unlikely event of a fault developing, please contact us for assistance. If the product is then found to be faulty you will be asked to 
return it directly to us with a copy of the purchase receipt.  

 

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