OKI C5510 MFP User Manual

Oki Data Americas, Inc. (Oki Data) warrants this product to be free 
from defects in material and workmanship and will remedy any 
such defect according to the terms of this Limited Warranty.

Oki Data will repair (or at its option, replace) at no charge, any 
defective component(s) of the product for one (1) year from the 
date of purchase except for the printhead (LED imaging array), 
which is warranted for a period of five (5) years from date of 
purchase. This Limited Warranty extends to the original purchaser 
only. This Limited Warranty does not extend to consumable items.

Available in the United States and Canada only. 
Overnight Exchange does not include the replacement 
or repair of product consumables or supplies.

If you choose to use our Overnight Exchange service, call 
1-800-OKI-DATA (1-800-654-3282): our trained personnel 
will try to solve your problem over the phone. If they 
determine that your product hardware is defective, an 
exchange product will be shipped to you via overnight carrier. 
Have your credit card available as our representative will be 
asking for this information. You will receive the exchange 
product the next business day—or no later than the second 
business day.

Return the original product

 

to Oki Data by using the same 

packaging materials you received with the exchange product. 
The product to be returned must be made available for pickup 
by Oki Data's representative within 2 business days of your 
receipt of the exchange product: failure to do so may result in 
your being charged the full price of the exchange unit. Before 
you ship the product, remove the image drums and toner 
cartridges to prevent damage to the product during shipment: 
failure to do so may result in a fee for cleaning/repairs which 
will be charged to your account.

When Overnight Exchange is used, the returned machine 
becomes the property of Oki Data. Exchange machines may 
be new or reconditioned, at the option of Oki Data: the 
exchange machine becomes the property of the customer 
when the returned machine has been picked up by Oki Data's 
designated carrier. The exchange

 

product will be warranted 

for thirty (30) days or the remaining warranty period of the 
returned product, whichever is longer.

Overnight Exchange of the product for a printhead failure is 
limited to one year from date of purchase. For the remaining 
printhead warranty period, replacement will be at an 
authorized service center or authorized third party service 
organization. Call 1-800-OKI-DATA for authorized service 
locations or if you would like to take advantage of our Depot 
Repair option.

To make request or claim for service under this Limited Warranty 
contact your local Oki Data authorized service center or Oki Data at 
1-800-OKI-DATA (1-800-654-3282).

A written receipt for the product, showing the date of purchase, 
dealer’s name, and both the model and serial numbers of this 
product must accompany any request or claim for work to be 
performed under this Limited Warranty.

This Limited Warranty shall not apply if the product has been 
damaged due to abuse, misuse, misapplication, accident, or as a 
result of service or modification by any other than an authorized 
Oki Data service center.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN 
THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE. 
NO WARRANTIES WHETHER EXPRESS OR IMPLIED, 
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED 
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A 
PARTICULAR PURPOSE, SHALL EXTEND BEYOND THE 
RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE. 
Some states do not allow limitations on how long an implied 
warranty lasts, so the above limitation may not apply to you.

OKI DATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR 
ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL 
DAMAGES OR LOSS ARISING FROM THE USE OF THIS 
PRODUCT. Some states do not allow the exclusion or limitation of 
incidental or consequential damages, so the above exclusion may 
not apply to you.

Additional information on obtaining service under this Limited 
Warranty in the U.S. and Canada is available by contacting the Oki 
Data dealer from whom the product was purchased, by contacting 
Oki Data directly at 1-800-OKI-DATA, or by contacting one of the 
service locations listed below. Spanish Only: call 1-856-222-7496. 
Canada Only: call 1-905-238-4275.

This Limited Warranty applies to this product. However, the 
procedure for obtaining service may vary outside the continental 
United States. Contact your Oki Data dealer for such warranty 
service information.

This warranty gives you specific legal rights, and you may also 
have other rights which vary from state to state.