Crestron c2veq-4 User Manual

Crestron C2VEQ-4 

  Volume/Equalizer Control Expansion Card 

The table below provides corrective action for possible trouble situations. If further 
assistance is required, please contact a Crestron customer service representative.  

Circuit card is not properly 
seated in slot. 

Verify C2VEQ-4 is properly inserted 
into control system slot per procedures 
in this guide. 

Cables from C2VEQ-4 to 
audio equipment are 
incorrectly connected.  

Verify wiring.  

C2VEQ-4 
does not 
function. 

Control system firmware 
does not support the 
C2VEQ4. 

Upgrade the control system firmware to 
CUZ 3.083 or greater. 

Hum on audio. Grounding problem. 

Connect or remove control system 
chassis ground. 

No audio on 
one or more 
channels. 

Mute enabled in error. 

Disable mute. 

If after reviewing this Operations and Installation Guide, you cannot locate specific 
information or have questions, please take advantage of Crestron's award winning 
customer service team by calling:  

•  In the US and Canada, call Crestron’s corporate headquarters at  

1-888-CRESTRON [1-888-273-7876].  

•  In Europe, call Crestron International at +32-15-50-99-50. 
•  In Asia, call Crestron Asia at +852-2341-2016. 
•  In Latin America, call Crestron Latin America at +5255-5093-2160. 
•  In Australia and New Zealand, call Crestron Pacific at  

+613-9480-2999. 

As Crestron improves functions, adds new features, and extends the capabilities of 
the 

C2VEQ-4

, additional information may be made available as manual updates. 

These updates are solely electronic and serve as intermediary supplements prior to 
the release of a complete technical documentation revision. 

) periodically for manual update 

availability and its subjective value. Updates are available from the Download | 
Product Manuals section and are identified as an “Addendum” in the Download 
column. 

 

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