NEC ip8800-s6700 User Manual
5.
Collecting Failure Information
140
5.1.2
Collecting Failure Information Using dump Command [IP8800/
S6700] [IP8800/S6600] [IP8800/S6300]
S6700] [IP8800/S6600] [IP8800/S6300]
(1) Collecting memory dump when communication failure occurs
When any communication failure occurs, collect memory dump by executing all of the following commands.The
collected memory dump files are stored under /dump0 in the system where the command is executed. Delete the
memory dump file after collecting it.
collected memory dump files are stored under /dump0 in the system where the command is executed. Delete the
memory dump file after collecting it.
For IP8800/S6700
1. Execute the dump bsu command for all installed BSUs from the active BCU.
2. Execute the dump nif command for all faulty ports from the active BCU.
2. Execute the dump nif command for all faulty ports from the active BCU.
[Example]
The following is an example when communication failure occurs in NIF number 1 and port number 1 in the case
that BSUs are installed in BSU number 1 and 2.
that BSUs are installed in BSU number 1 and 2.
1. Login the active BCU and execute the dump command.
> dump bsu 1
Dump command accept.
>
11/01 17:43:42 E3 BSU BSU:1 25070700 1681:000000000000 BSU online dump command
executed.
2. After above log is displayed, execute next dump command.
> dump bsu 2
Dump command accept.
>
11/01 18:10:42 E3 BSU BSU:2 25070700 1681:000000000000 BSU online dump command
executed.
3. After above log is displayed, execute next dump command.
> dump nif 1
Dump command accept.
>
11/01 18:15:42 E3 NIF NIF:1 25000700 1240:000000000000 NIF online dump command
executed.
For IP8800/S6600
1. Execute the dump psp command for all installed PSPs from the active system.
2. Execute the dump nif command for all faulty ports from the active system.
2. Execute the dump nif command for all faulty ports from the active system.
[Example]
The following is an example when communication failure occurs in NIF number 1 and port number 1 in the case
that BSUs are installed in BSU number 1 and 2.
that BSUs are installed in BSU number 1 and 2.
1. Login the active system and execute the dump command.
> dump psp
psp command accept.
>
11/01 17:43:42 E3 CSU 25070700 2301:000000000000 PSP online dump command
executed.
2. After above log is displayed, execute next dump command.
> dump nif 1
Dump command accept.
>
11/01 18:10:42 E3 NIF NIF:1 25000700 1240:000000000000 NIF online dump command
executed.
For IP8800/S6300
1. Execute the dump psp command for the active PSP from the active system.