Nintendo dreamcast User Manual
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* THIS, LIMITED, WARRANTY IS VALID FOR U.S. AND CANADIAN SEGA DREAMCAST
SYSTEMS MANUFACTURED FOR SALE IN AND PURCHASED AND OPERATED IN THE
UNITED STATES AND CANADA, ONLY!
UNITED STATES AND CANADA, ONLY!
Limited Warranty
Sega of America, Inc. warrants to the original consumer purchaser that the Sega Dreamcast System and
all component parts shall be free from defects in material workmanship for a period of 90 days from the
date of purchase. If a defect covered by this limited warranty occurs during this 90-day warranty period,
Sega will repair or replace the defective system or component part, at its option, free of charge. This
limited warranty does not apply if the Sega Dreamcast is used with products not distributed or licensed
by Sega, or if the defects have been caused by negligence, accident, unreasonable use, modification,
tampering or any other causes not related to defective materials or workmanship. Additionally, this
warranty shall not be valid if the serial number of the Sega Dreamcast System unit has been altered,
defaced or removed in any way. Please retain the original or a photocopy of your dated sales receipt to
easily establish the date of purchase for in-warranty repairs.
all component parts shall be free from defects in material workmanship for a period of 90 days from the
date of purchase. If a defect covered by this limited warranty occurs during this 90-day warranty period,
Sega will repair or replace the defective system or component part, at its option, free of charge. This
limited warranty does not apply if the Sega Dreamcast is used with products not distributed or licensed
by Sega, or if the defects have been caused by negligence, accident, unreasonable use, modification,
tampering or any other causes not related to defective materials or workmanship. Additionally, this
warranty shall not be valid if the serial number of the Sega Dreamcast System unit has been altered,
defaced or removed in any way. Please retain the original or a photocopy of your dated sales receipt to
easily establish the date of purchase for in-warranty repairs.
Obtaining Technical Help/Service
To receive trouble shooting assistance, please contact Sega at:
• web site
• web site
http://www.sega.com
• email address
support@sega.com
• 800 number
1-800-USA-SEGA
If a representative is unable to solve your problem, you will be given instructions for obtaining exchange/
repair service. The following options are available:
repair service. The following options are available:
Rapid Exchange Program: You will be directed to the nearest Sega authorized service center. Upon
receipt of your unit and verification of proof of purchase, the authorized service center will notify Sega to
ship a “remanufactured” replacement (in like new condition) directly to you.
receipt of your unit and verification of proof of purchase, the authorized service center will notify Sega to
ship a “remanufactured” replacement (in like new condition) directly to you.
Repair Service: If you prefer to have your original unit repaired, you will need to return the defective
merchandise, freight prepaid and insured against loss or damage, to Sega’s main service center. Sega
reserves the right to replace items if repairs are not feasible.
merchandise, freight prepaid and insured against loss or damage, to Sega’s main service center. Sega
reserves the right to replace items if repairs are not feasible.
To receive warranty service in the U.S. and Canada, contact Sega’s Service Department at:
www.sega.com or 1-800-872-SEGA. PLEASE CALL FIRST FOR REPAIR INFORMATION.
The cost of returning the system to Sega’s Service Center shall be paid for by the purchaser.
www.sega.com or 1-800-872-SEGA. PLEASE CALL FIRST FOR REPAIR INFORMATION.
The cost of returning the system to Sega’s Service Center shall be paid for by the purchaser.
Repairs After Expiration of Warranty
If your Sega Dreamcast System requires repairs after the termination of the 90-day limited warranty
period, you may contact Sega at the web site, email address, or 800 number listed on this page for
instructions on receiving technical support and repair service.
period, you may contact Sega at the web site, email address, or 800 number listed on this page for
instructions on receiving technical support and repair service.
Limitations On Warranty
Any applicable implied warranties, including warranties of merchantability and fitness for a particular
purpose, are hereby limited to 90 days from the date of Purchase and are subject to the conditions set
forth herein. In no event shall Sega of America, Inc., be liable for consequential or incidental damages
resulting from the breach of any express or implied warranties.
The provisions of this limited warranty are valid in the United States only. Some States do not allow
limitations on how long an implied warranty lasts, or exclusion of consequential or incidental damages,
so the above limitation or exclusion may not apply to you. This warranty provides you with specific legal
rights. You may have other rights, which vary from state to state.
purpose, are hereby limited to 90 days from the date of Purchase and are subject to the conditions set
forth herein. In no event shall Sega of America, Inc., be liable for consequential or incidental damages
resulting from the breach of any express or implied warranties.
The provisions of this limited warranty are valid in the United States only. Some States do not allow
limitations on how long an implied warranty lasts, or exclusion of consequential or incidental damages,
so the above limitation or exclusion may not apply to you. This warranty provides you with specific legal
rights. You may have other rights, which vary from state to state.