Haicom hi-204e User Manual

Page of 30
28
TROUBLESHOOTING
Problem
Reasons
Solutions
No Position 
output but 
timer is 
counting
Weak or no GPS signal 
can be received at the 
place of HI-204E unit
Place the HI-204E under an 
open space, then, press 
'Reset'
At outdoor space but 
GPS signal is blocked 
by building or car roof
To try again, go to outdoor and 
press 'Reset' or connect 
external antenna on the side 
of  HI-204E to improve the 
poor GPS signal
Execute Fail
Wrong CPU type
PocketPC support multiple 
typs of CPU. Make sure you 
download the correct testing 
(or mapping software). You 
can use the PDA smart 
menu's 'setting' function to see 
wether the CPU type is correct 
or not.
Can's open 
COM port
The PS/II connector 
did not insert correctly 
or some other 
application is the COM 
port
Plug HI-204E connector firmly 
or close all other application 
that occupied the COM port
Can not find 
HI-204E
Poor connection
Check HI-204E if Plug firmly
No signal
No action for few 
minites may causes 
PocketPC into the 
power saving mode. It 
could close the COM 
port at the same time.
Close all applications and 
exacute it again to re-open the 
COM port
Weak or no GPS signal 
when using HI-204E 
indoor or inside the car.
Put HI-204E to an open space 
or car roof, then, press the 
Reset button