Zoom 4420-A User Manual

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Appendix A. Troubleshooting 
 
78 
Appendix A 
Troubleshooting 
Problem 
I followed the instructions for connecting the AP+4 hardware and 
entered 10.0.0.200 in my web browser’s address bar, but I 
cannot access the AP+4. 
Solution 
First, manually reset the AP+4: insert a paper clip into the 
RESET opening on the back panel and press and hold for 10 
seconds. After you’ve done that, re-enter 10.0.0.200 in your web 
browser’s address bar.  
If you still cannot access the AP+4, follow these steps to check 
the computer’s TCP/IP settings. 
Windows Vista Users: 
1 
On the desktop, click the Start button, select Control Panel
and then double-click Network and Sharing Center
2 
In the Network and Sharing Center window, in the Tasks 
pane, select Manage Network Connections
3 
In the Network Connections window, select Local Area 
Connection

If a message appears saying Windows needs your 
permission to continue
, click Continue
4 
In the Local Area Connection Properties dialog box, select 
Internet Protocol Version 4 (TCP/IPv4) and click 
Properties