Konica Minolta su-1 User Manual
6 Error Messages
64
6 Error Messages
6.1 Main Error Messages and Their Remedies
Message
Cause
Remedy
*COMM.ERROR*
XXXX SERVER
XXXX SERVER
Communication is not
possible because of some
problem in the machine or
the condition of the
network or server.
possible because of some
problem in the machine or
the condition of the
network or server.
Check the transmission
results.
Consult with the network
administrator.
results.
Consult with the network
administrator.
*CANNOT CONNECT*
XXXX SERVER
XXXX SERVER
A connection to the server
cannot be established.
cannot be established.
E-MAIL
SETTING 1
”, “
E-MAIL
SETTING 2
” and
“
NETWORK(FAX/
SCAN)
” settings. (p. 12)
Consult with the network
administrator.
administrator.
*CANNOT GET IP*
XXXX SERVER
XXXX SERVER
The IP address could not
be assigned by the DNS or
DHCP server.
be assigned by the DNS or
DHCP server.
Consult with the network
administrator.
administrator.
*DISCONNECT*
XXXX SERVER
XXXX SERVER
The connection to the
server was cut.
server was cut.
Consult with the network
administrator.
administrator.
*WRONG PASSWORD*
XXXX SERVER
XXXX SERVER
The password is incorrect,
so the machine could not
log onto the server.
so the machine could not
log onto the server.
For a POP3 server, check
the “
the “
E-MAIL SETTING 2
”
setting. (p. 22)
Consult with the network
administrator.
Consult with the network
administrator.
*RECEIVE WRONG DATA*
An e-mail that cannot be
printed by this machine
was received. (For a file
attachment in a format
other than TIFF-F)
printed by this machine
was received. (For a file
attachment in a format
other than TIFF-F)
Ask the sender to send a
TIFF-F file or text in the
correct format.
TIFF-F file or text in the
correct format.
*MEM.FULL/RX CANCEL*
The memory has become
full while receiving e-
mail.
full while receiving e-
mail.
Retrieve all received faxes
stored in the memory.
stored in the memory.
*SERVER MEMORY FULL*
SMTP SERVER
SMTP SERVER
The memory of the SMTP
server has become full
while sending an e-mail.
server has become full
while sending an e-mail.
Consult with the network
administrator.
administrator.
SU-1-e.book Page 64 Friday, May 24, 2002 10:52 AM