bk pt3 User Manual

Page of 36
26 
TROUBLESHOOTING 
PROBLEM
 
POSSIBLE CAUSE
 
POSSIBLE SOLUTION
 
No sound, display 
will not light 
1. Power cord not plugged in. 
2. Power off at AC source. 
3. Power switch off. 
4. AC power inlet fuse blown or 
faulty.* 
 
1. Reconnect power cord. 
2. Check power at plug. 
3. Turn power switch on. 
4. Check for shorts or overloading. Replace 
fuse. 
No sound, display 
on. 
1. Preamplifier Tuner in mute 
2. Volume control to minimum. 
3. Wrong source selected. 
4. Line stage to amp. cables loose or 
faulty. 
5. Source to line stage cables loose or 
faulty. 
 
1. Unmute Preamplifier Tuner. 
2. Increase volume. 
3. Select source. 
4. Tighten, repair, or replace cable. 
 
5. Tighten, repair, or replace cable. 
Loud hum or buzz 
on one or more 
channels 
1. Poor ground connection in 
interconnect cables. 
2. Poor ground in main AC supply. 
 
3. Poor ground on cable box. 
4. Cables running across back of TV. 
 
1. Check all connectors and repair as 
necessary. 
2. Check ground of outlet. Have it checked by 
qualified serviceman. 
3. Check ground. 
4. Reposition cables. 
Remote will not 
operate unit. 
1. Batteries missing. 
2. Batteries dead. 
3. Batteries inserted wrong. 
4. Remote signal blocked. 
5. Lens requires cleaning. 
6. IR Lock is enabled 
1. Check for batteries inside remote. 
2. Put in fresh batteries. 
3. Follow diagram in battery compartment. 
4. Clear path to front panel of unit. 
5. Clean lens with a soft cloth. 
6. Refer to IR Lock under Security Options in 
this manual 
 
One or more 
channels sound 
bad 
1. It is possible that the Preamplifier 
Tuner needs to be reset (cold 
power boot). 
1. Cycle the Preamplifier Tuner’s front panel 
POWER switch to OFF then back to ON. 
* Note:
 If the unit continues to blow power inlet fuses, have the unit checked by a qualified 
technician.
 
DO NOT USE A HIGHER RATED FUSE!
,
 
contact B&K customer service.