Nortel Networks 5399 User Manual
Nortel Networks 5399 Access Switch Hardware Installation Guide
Chapter 4
Troubleshooting Procedures
4-14
1.
Stop the erpcds service from the Control Panel. Then open a
DOS command shell and manually start erpcd with the -D
option.
DOS command shell and manually start erpcd with the -D
option.
2.
Place the Remote Access Concentrator into Monitor Mode.
(This resets the Remote Access Concentrator, so warn users
before you do it.) Then, at the monitor prompt, enter:
(This resets the Remote Access Concentrator, so warn users
before you do it.) Then, at the monitor prompt, enter:
monitor:: boot -v
When the Remote Access Concentrator boots in Monitor Mode, the
service port terminal displays the load server host’s Internet address, and
indicates whether it receives a response to its Open File Request and to
any of its Read File Requests. The host’s progress report indicates receipt
of any File Server Requests and its responses to such requests.
service port terminal displays the load server host’s Internet address, and
indicates whether it receives a response to its Open File Request and to
any of its Read File Requests. The host’s progress report indicates receipt
of any File Server Requests and its responses to such requests.
The host displays erpc_return 0 if it successfully receives a request and
is sending out an affirmative response. If any Remote Access
Concentrator-related files are missing or cannot be installed, contact
technical support.
is sending out an affirmative response. If any Remote Access
Concentrator-related files are missing or cannot be installed, contact
technical support.
Another Model 5399 Remote Access Concentrator Module
When troubleshooting a Model 5399 configured as a load server host:
1.
Use ping from any host on your network to make sure the
Model 5399 Remote Access Concentrator can be reached.
Model 5399 Remote Access Concentrator can be reached.
2.
Either use telnet or na to verify the unit’s configuration.
The Remote Annex Administrator’s Guide for UNIX provides more
information on these commands.
information on these commands.
A Model 5399 that has been reconfigured as a load server host, but not
rebooted, cannot boot another Model 5399 on the network. Rebooting
the Model 5399 load server host ensures that the parameters are set.
rebooted, cannot boot another Model 5399 on the network. Rebooting
the Model 5399 load server host ensures that the parameters are set.
Do not set the preferred dump address to point to another Model 5399
Remote Access Concentrator. Set it to a host address, or to 127.0.0.1 to
disable dumping.
Remote Access Concentrator. Set it to a host address, or to 127.0.0.1 to
disable dumping.