Brother hl-1230, hl-1440, hl-1450, hl-1470n User Manual

Toner scatters and stains the
printed page.

•  The drum unit may be damaged.  Install a new drum unit. 

 

See

"Replacing the Drum Unit" 

in Chapter 5.

•  Make sure that you use paper that meets specifications.  See

in Chapter 1.

✏ Note

•  If you use label sheets for laser printers, the glue from the sheets

may sometimes stick to the OPC drum surface.  Clean the drum
unit.  See

 “Improving the Print Quality” 

in this chapter.

•  Do not use paper that has clips or staples because they will

scratch the surface of the drum.

•  If the unpacked drum unit is subject to excessive direct sunlight or

room light, the unit may be damaged.

•  Make sure that you use paper that meets the specifications.  A

rough surfaced paper or thick media can cause the problem.

•  Make sure that you select the appropriate media type in the

printer driver.

•  The problem may disappear by itself.  Try printing multiple pages

to clear this problem, especially if the printer has not been used
for a long time.

•  The drum unit may be damaged.  Install a new drum unit.  See

"Replacing the Drum Unit" 

in Chapter 5.

•  Clean the printer interior and the primary corona wire in the drum

unit. 

 

See

in Chapter 5.

•  The drum unit may be damaged.  Install a new drum unit.  See

"Replacing the Drum Unit" 

in Chapter 5

.

Printed pages are stained with
toner or have vertical stripes.

•  Clean the primary corona wire of the drum unit.  See

in Chapter 5.

•  Make sure the primary corona wire cleaner is at the Home

position (

▲).

•  The drum unit may be damaged.  Install a new drum unit.  See

in Chapter 5.

•  The toner cartridge may be damaged.  Install a new toner

cartridge.  See

 "Replacing the Toner Cartridge" 

in Chapter 5.

Make sure that a torn piece of paper is not inside the printer
covering the scanner window.

•  The fixing unit may be smudged.  Call Customer Support.