Brother fax-560 User Manual

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The number you called does not answer or is busy. 
You may also have reached a number not 
connected to a fax. Check the number and call 
again.

You’ve tried accessing a One Touch or Speed Dial 
location with no number assigned to it. See 
pages 7-1 to 7-2 for information about storing One 
Touch or Speed Dial numbers.

The print head has overheated. Unplug the fax 
machine and wait 30 minutes for it to cool.

The top cover is not closed completely.

If you think there is a problem with your fax machine, make a copy first. If the copy 
looks good, the problem is probably not your fax machine. Check the difficulties 
below and follow the troubleshooting tips.

If your copy looks good, you probably had a bad connection, with static or 
interference on the phone line. If the copy looks bad, call Brother Customer 
Service at 1-800-284-4329 (USA), 1-800-853-6660 (from within Canada) or
 1-514-685-6464 (from within Montreal).

The sender’s scanner may be dirty. Ask the sender to make a copy to see if the 
problem is with the sending machine. Try receiving from another fax machine. 
If the problem continues, call Brother Customer Service at 1-800-284-4329 
(USA), 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within 
Montreal).

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