Kenmore he2plus 110.4751 User Manual

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Clothes Care
Load too wet
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed.
Did you wash a single item or bulky items or have you 
overloaded the washer?
A single item, bulky items, or overloading may cause 
imbalance. Add items or try to evenly distribute your wet 
laundry in the drum. Select RINSE/DRAIN & SPIN, and then 
select 2ND RINSE (to turn off the rinse option), to drain the 
washer. If the laundry is still wet, take half of the load out of 
the washer and try again.
Did you use HE detergent?
Suds during rinse and spin cycles can reduce spin speed. 
Use HE detergent.
Residue, lint, stains on load; gray whites, dingy colors
Did you add detergent to the dispenser?
For best results, add detergent to the detergent 
compartment. Do not add detergent to the washer drum.
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy, 
synthetics). Dye transfer can occur when mixing whites and 
colors in a load. Sort dark clothes from whites and lights.
Did you overload the washer?
Do not overload the washer. The washer can be fully loaded, 
but not tightly packed. The wash load must be balanced. Lint 
can be trapped in the load if overloaded.
Check the following:
Was paper or tissue left in pockets?
Did you use enough HE detergent?
Follow manufacturer’s recommendations for the type of load 
you are washing. For best performance, use only High 
Efficiency detergent. Use enough detergent to remove soil and 
hold it in suspension.
Do you have hard water?
Use more detergent for washing heavy soils in cold or hard 
water.
Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely 
dissolve the detergent. Use hot or warm washes if safe for the 
fabric load. Make sure your hot water system is adequate to 
provide a hot water wash.
Are you using a low speed wash cycle?
Powdered detergents may not dissolve well in a slow-speed 
cycle. For best results, use liquid detergent for slow-speed 
cycles such as Delicates.
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
Did you use a fabric softener dispensing ball?
Dispensing balls will not operate correctly with this washer. 
Add liquid fabric softener to the fabric softener compartment.
Did you use powdered detergent in a low-speed cycle? 
Consider using liquid detergent.
Did you use Express Wash on a large load?
For best results, use Express Wash for small, lightly soiled 
loads.
Load is wrinkled, twisted, tangled
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?
Use the Delicates cycle or another cycle with a low spin 
speed to reduce wrinkling.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads 
should tumble freely during washing.
Was the wash water warm enough to relax wrinkles?
If safe for load, use warm or hot wash water.
Are the hot and cold water hoses reversed? 
Check that the hot and cold water hoses are connected to 
the right faucets. A hot rinse followed by spin will cause 
wrinkling. See “Connect the Inlet Hoses.”