Inter-Tel 8520 User Manual

Model 8520 Display Phone User Guide

Requesting a Callback   17
Requesting a Reminder Message   41
Requesting Agent Help   65
Responding to a Waiting Call   20
Responding to Agent Help   65
Retrieving Messages   31
Returning Feature Keys to Default   56
Returning Phone to Default   46
Reverse Transfer   23
Ring Intercom Always   16
Ring Types   44

Saving Last Number Dialed   26
Saving Volume Levels   44
Screening Calls   60
Search Order   49
Searching Directories   61
Secondary Extension Keys   57
Secondary Language   46
Selecting a Message Order   31
Selecting a Ring Tone   44
Sending Calls to Voice Mail   23
Sending Messages   36
Setting Account Codes   59
Setting Preferences   44
Setting Remote Messaging   50
SMDR (Station Message Detail Recording)   59
Software Compatibility   9
Speaker   28
Speed Dialing   52
Standard Account Codes   59
Station Speed Dial   52
System Administrator   70
System Hold   21
System Speed Dial   53

Timers   8,   68
To Pick Up (Reverse Transfer) a Call   23
Tones, Dial   8
Transferring Calls   23

Undeleting Messages   35
Using

account codes   59
defaults   13,   19,   38,   40
directories   60
do-not-disturb mode   38
feature keys   56
group listen   28
headset   27
message key   30
mute key   28
off-hook voice announce   17
record-a-call   54
reminder messages   40
secondary extension keys   57
speaker and microphone   28
voice mail directory   62
voice mail messages   33

Viewing Angle   12
Viewing Speed-Dial Numbers   53
Voice Mail Directory   62
Voice Mail Messages   33

canceling unheard messages   37
sending messages   36
undeleting messages   35

Voice Mail Options   47
Volume Levels   44

Waiting Calls   20
What the Administrators Can Do for You   70
What You See and Hear   8
Working in Hunt Groups   66
Wrap-Up Timer   68