Garmin 2400 User Manual

Page of 76
nüvi 2200/2300/2400 Series Owner’s Manual 
65
Appendix
Troubleshooting 
Problem
Solution
My device is not 
acquiring satellite 
signals.
•  Verify that the GPS simulator is turned off  
(
). 
•  From the main menu, touch 
Tools > Settings > 
System > GPS Simulator > Off
•  Take your device out of parking garages and 
away from tall buildings and trees. 
•  Remain stationary for several minutes.
The suction cup 
will not stay on my 
windshield.
•  Clean the suction cup and windshield with rubbing 
alcohol. 
•  Dry with a clean, dry cloth. 
The device does not 
charge in my vehicle.
•  Verify the vehicle is turned on and is supplying 
power to the power outlet.
•  Your device can only charge between 32°F and 
113°F (between 0°C and 45°C). If the device is 
placed in direct sunlight or in a hot environment, it 
cannot charge. 
My battery does not 
stay charged for very 
long.
To maximize the time between changes, turn down 
the backlight (