Macromedia breeze-using the macromedia breeze manager User Manual

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Troubleshooting presentation problems
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Confirm that your administrator has set up the correct permissions necessary for uploading a 
file. To publish a presentation, you must have at least Publisher permission for the folder you 
are uploading to. Your Breeze administrator can set up the correct permissions for you.
Unable to find the Breeze file
When the Breeze plug-in cannot find the Breeze file associated with your PowerPoint 
presentation, it opens a dialog box with the message: “Macromedia Breeze Plug-in cannot load 
the recordings for slides.” You can look for the associated Breeze file. 
To find a Breeze file associated with your presentation:
1.
In the error dialog box that appears, select the option Load the Recordings from Another File.
2.
Click the Browse
 button to find the Breeze file (.ppc extension) or type the path name for the 
file in the text box provided, and then click OK.
The Breeze plug-in creates a new file for your presentation using the information from the 
selected Breeze file.
To eliminate all previous recordings using the Breeze plug-in error dialog box:
In the error dialog box that appears, select the second option, Continue Without the 
Recordings for These Slides, and then click OK.
Can't select upload location
After successfully logging in to Macromedia Breeze, you must select an upload location. If you are 
having trouble selecting a location, you can try the following:
Check your Internet connection to make sure that it is working properly.
Close the Publish dialog box and begin again. 
Unable to publish presentation
To publish your presentation, you must log in to your Breeze account, specify the account 
location, and add your presentation information. After these steps you should publish the 
presentation. If the process fails at this point, you can try these troubleshooting steps:
Check your Internet connection. You must be connected to the Internet to publish your 
presentation to the Macromedia Breeze hosted application service.
Look for an error message. If the publishing process has failed, you should have received an 
error message from Macromedia Breeze that should help determine the error. If the 
Macromedia Breeze server is having problems, you should wait and retry again later.
Verify the upload location. If you have published your presentation, but can’t find the 
published version, confirm that you are looking in the right upload location.
Confirm your PowerPoint presentation is not read-only. Read-only presentations cannot 
be published.