Nuance viavoice 10-personal edition User Manual
How do I troubleshoot a problem?
ViaVoice is a highly accurate speech-recognition product. Sometimes, however,
problems can occur that cause your recognition accuracy to be less than it
should be. If you find that ViaVoice is not recognizing your words, please
follow these suggestions to determine the problem and correct it.
problems can occur that cause your recognition accuracy to be less than it
should be. If you find that ViaVoice is not recognizing your words, please
follow these suggestions to determine the problem and correct it.
Readme
Be sure to view the Readme file for the latest information about
ViaVoice. To view the Readme file from Information Central, click on
Product support
ViaVoice. To view the Readme file from Information Central, click on
Product support
and select View the Readme (RTF format).
Solving Recognition Problems
The Recognition Wizard can help you solve recognition problems that
occur during dictation or navigation. The wizard opens automatically
whenever it detects a poor audio signal, and it may open when you
say too many commands that are not recognized. You can open the
Recognition Wizard by selecting Tools > Help me with recognition
problems
occur during dictation or navigation. The wizard opens automatically
whenever it detects a poor audio signal, and it may open when you
say too many commands that are not recognized. You can open the
Recognition Wizard by selecting Tools > Help me with recognition
problems
from the ViaVoice menu.
Getting Help on the Internet
The ViaVoice Home Page on the Internet
(http://www.ibm.com/viavoice) contains useful information about
ViaVoice.
(http://www.ibm.com/viavoice) contains useful information about
ViaVoice.
Help from the Technical Support Center
See Appendix A, “Getting technical support” on page 93 for
information on contacting the Technical Support Center.
information on contacting the Technical Support Center.
Chapter 11. Getting help
91