Pentax GR II Operating Guide

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Warranty Policy
All our cameras purchased through authorized bona fide photographic distribution channels 
are guaranteed against defects of material or workmanship for a period of twelve months from 
the date of your purchase. Service will be rendered, and defective parts will be replaced without 
cost to you within that period, provided the camera does not show evidence of impact, sand 
or liquid damage, mishandling, tampering, battery or chemical corrosion, operation contrary to 
operating instructions, or modification by an unauthorized repair shop. The manufacturer or its 
authorized representatives shall not be liable for any repair or alterations except those made 
with its written consent and shall not be liable for damages from delay or loss of use or from 
other indirect or consequential damages of any kind, whether caused by defective material or 
workmanship or otherwise; and it is expressly agreed that the liability of the manufacturer or its 
representatives under all guarantees or warranties, whether expressed or implied, is strictly lim-
ited to the replacement of parts as hereinbefore provided. No refunds will be made on repairs 
by non-authorized service facilities.
Procedure During 12-month Warranty Period
Any camera which proves defective during the 12-month warranty period should be returned 
to the dealer from whom you purchased the camera or to the manufacturer. If there are no 
representatives of the manufacturer in your country, send the camera to the manufacturer, with 
postage prepaid. In this case, it will take a considerable length of time before the camera can 
be returned to you owing to the complicated customs procedures required. If the camera is 
covered by warranty, repairs will be made and parts replaced free of charge, and the camera 
will be returned to you upon completion of servicing. If the camera is not covered by warranty, 
regular charges of the manufacturer or of its representatives will apply. Shipping charges are 
to be borne by the owner. If your camera was purchased outside of the country where you 
wish to have it serviced during the warranty period, regular handling and servicing fees may 
be charged by the manufacturer’s representatives in that country. Notwithstanding this, your 
camera returned to the manufacturer will be serviced free of charge according to this procedure 
and warranty policy. In any case, however, shipping charges and customs clearance fees to be 
borne by the sender. To prove the date of your purchase when required, please keep the receipt 
or bills covering the purchase of your camera for at least a year. Before sending your camera for 
servicing, please make sure that you are sending it to the manufacturer’s authorized represen-
tatives or their approved repair shops, unless you are sending it directly to the manufacturer. 
Always obtain a quotation for the service charge, and only after you accept the quoted service 
charge, instruct the service station to proceed with the servicing.
•  This warranty policy does not affect the customer’s statutory rights.
•  The local warranty policies available from our distributors in some coun‑
tries can supersede this warranty policy. Therefore, we recommend that 
you review the warranty card supplied with your product at the time of 
purchase, or contact our distributor in your country for more information 
and to receive a copy of the warranty policy.