Panasonic EWDL83 Operating Guide
17
English
Troubleshooting
Problem
Possible cause
Action
The charge status lamp (
)
does not glow when charging
starts.
starts.
You have just purchased the toothbrush or
have not used it for a while.
have not used it for a while.
The charge status lamp (
) may not glow for
several minutes after starting to charge it, but it will
glow if you continue to charge it. If the charge
status lamp (
glow if you continue to charge it. If the charge
status lamp (
) does not glow after a while,
consult with an authorized service centre for repair.
The main unit is not properly mounted on the
charging stand.
charging stand.
Insert the main unit in the charging ring and check that
the charge status lamp (
the charge status lamp (
) glows. (See page 11.)
The charge status lamp (
)
is blinking rapidly.
(Twice every second)
(Twice every second)
The temperature is too low or high while
charging.
charging.
Charge the toothbrush within the recommended
charging temperature of 5 °C to 35 °C.
If the charge status lamp (
charging temperature of 5 °C to 35 °C.
If the charge status lamp (
) blinks even when
charging within the recommended temperature range,
please contact an authorized service centre for repair.
please contact an authorized service centre for repair.
The toothbrush can only be
used for a few minutes, even if
it is charged.
used for a few minutes, even if
it is charged.
The main unit is not properly mounted on the
charging stand.
charging stand.
Insert the main unit in the charging ring and check that
the charge status lamp (
the charge status lamp (
) glows. (See page 11.)
The rechargeable battery has reached its
operating life. (Approx. 3 years)
operating life. (Approx. 3 years)
Replace the battery. (See page 18.)
Contact the authorized service centre where
purchased.
Contact the authorized service centre where
purchased.
The battery capacity lamp (
)
turns off without blinking.
The toothbrush does not
operate.
operate.
The appliance is used with approximately
5 °C or lower.
5 °C or lower.
Do not use the appliance with approximately 5 °C
or lower.
or lower.
The toothbrush stops operating
every once in a while.
every once in a while.
The “30‑second brushing notification timer
function” is in operation. (See page 12.)
function” is in operation. (See page 12.)
This is not a malfunction.
Continue using it.
Continue using it.
The vibration increases
gradually when pressing the
power switch.
gradually when pressing the
power switch.
The “Soft start function” is in operation.
(See page 12.)
(See page 12.)
This is not a malfunction.
Continue using it.
Continue using it.
The toothbrush shaft moves.
This is not a malfunction. (See page 13.)
If the problems still cannot be solved, contact the store where you purchased the unit or a service centre authorized by Panasonic for repair.
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