Panasonic KXTDA3191X Manual

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Message Card  
(TDA0191/TDA3191)
Message Card  
(TDA0191/TDA3191)
Message Card 
(TDA0191/TDA3191)
An auto attendant is a MUST communications tool in today's fast paced 
businesses and most customers expect an auto-attendant when calling a 
company's main phone line. The message cards support
DISA Built-in Automated Attendant Number (DISA AA Service) Feature
The Panasonic Message Card is a powerful tool that allows you to 
professionally greet your customer calls. Whether you want to set up an 
efficient auto-attendant menu system for your customers, keep your callers engaged with positive greetings 
while in a call queue, or provide any of the other business applications - the Message Card allows you to 
make that most important 1st impression on your customers - a lasting and positive one. 
The message card supports the following powerful 'Out Going Message' (OGM) based applications that can 
be used independently or in combination to support your business needs.
Using the Message Card, you can easily set up an auto 
attendant to professionally handle all incoming customer 
calls to your businesses. An auto-attendant can drastically 
reduce the amount of call traffic handled by the operator - 
allowing the operator to spend more time with your new 
or important customers. With AA, a caller simply presses a 
digit to access the relevant department  - for example - 
Press 1 to Place Orders, Press 2 for Customer Support etc. 
Multiple level AA is also supported - allowing you to build 
a multi-level nested AA Menu - with up to 64 messages on 
the TDA100/200. If the caller fails to dial any digits, the call 
is automatically redirected to the operator extension.
Multi-level Auto Attendant 
Create Flexible Message Flows
Play Different Greetings Based on Time of Day 
(Day/Lunch/Break/Night)
DISA Intercept Routing - No Dial
Assign Floating Extension for each OGM for easy 
programming
Answer Call
Welcome To ABC 
Electronic Store
Check Digits ?
Play Auto Attendant
Main Menu
Press 2 - For Customer Service
Operator
No Digit Pressed
Press 1 - To Place Orders
Play Auto Attendant
Menu - Level 2
Digit = 1
Digit = 2
Press 1 - For Cameras
Press 2 - For Music CDs
Digit = 3
Press 3 - For DVD Video
Check Digits ?