Panasonic KXMB2061E Operating Guide

Page of 156
Problem
Cause & Solution
I cannot display a received fax
document on the web
browser (LAN connection
only).
R Make sure the following features are set beforehand.
– Fax preview mode (feature #448 on page 67)
– Web fax preview access code (feature #450 on page 67)
R You cannot display a received fax document on the web browser during
printing, copying or scanning. Try again after printing, copying or scanning.
I cannot erase a received fax
document on the web
browser (LAN connection
only).
R View, print or save a received fax document before erasing (page 67).
13.3.6 Caller ID
Problem
Cause & Solution
Caller information is not
displayed.
R You must subscribe to a Caller ID service. Contact your service provider/
telephone company for details.
R If your unit is connected to any additional telephone equipment, remove and
plug the unit directly into the wall socket.
R If you use a DSL/ADSL service, we recommend connecting a DSL/ADSL
filter between the base unit and the telephone line socket. Contact your DSL/
ADSL provider for details.
R Other telephone equipment may be interfering with this unit. Disconnect the
other equipment and try again.
R Other electrical appliances connected to the same outlet may be interfering
with the Caller ID information.
R Telephone line noise may be affecting the Caller ID information.
R The caller requested not to send his/her information (page 53).
R If a call is being transferred to you, the caller information will not be
displayed.
Time on the unit has shifted.
R Incorrect time information from incoming Caller ID changes the time. Set the
time adjustment to “MANUAL” (OFF) (feature #226 on page 79).
13.3.7 Cordless handset
Problem
Cause & Solution
The cordless handset does
not automatically turn ON
after installing/replacing
batteries.
R The battery is empty or too weak to turn ON the power. Place the cordless
handset on the charger, and let it charge.
The cordless handset does
not work.
R Make sure that the batteries are installed correctly (page 20) and fully charge
Fully charge the batteries (page 22).
R Check the connections (page 21).
Clean the charge contacts and charge again (page 22).
Turn the cordless handset power OFF, then ON (page 23).
R Check that mains lead is connected properly, and power switch of the base
R The cordless handset has not been registered to the base unit. Register the
118
13. Help