Panasonic DP-C322 Operating Guide

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 Chapter 9    Solving Problems

Solving Problems

Tips for Solving Problems

If you encounter the problems, please check following items.

While 
sending

A document does not feed, or 
multiple pages are fed at the 
same time.

• Check that the document does not have 

staples or clips attached to it and that it is not 
smeared or broken.

• Check if the document is loaded properly.

Does not stamp.

Verify the settings of “04 Stamp (HOME)” and 
“28 Stamp at Memory XMT” in Function 
Parameters> Fax/Email Settings> Fax 
Parameters.

Operating 
Instructions (For 
Function 
Parameters)

The verification stamp image 
appears too light.

Replace the verification stamp.

Vertical lines appear in a 
transmitted document.

Make a copy on this machine and check its 
image quality. If the copy is OK, notify the 
receiving station at fault.
If copy is NG, clean the document scanning 
surface area.

Document is transmitted as 
blank paper.

• Check if the document is loaded properly.
• Make a copy on this machine and check its 

image quality. If the copy is OK, notify the 
receiving station at fault.
If copy is NG, clean the document scanning 
surface area.

While 
receiving

Paper out

An error massage will appear on the display if 
the machine has run out of the paper while 
receiving a document. Load paper.

Paper jam

If paper jam occurs, an error code is displayed. 
Remove the jammed paper.

Operating 
Instructions (For 
Basic 
Operations)

Paper does not feed.

Check if the paper tray is loaded with paper. 
Load paper as directed by relevant instructions.

Operating 
Instructions (For 
Basic 
Operations)

Paper is not exited at the end of 
a print job.

Check to see if the paper has not jammed in the 
machine.

Operating 
Instructions (For 
Basic 
Operations)

The automatic print reduction 
feature does not work.

Check the 

setting of “24 Print Reduction” in 

Function Parameters> Fax/Email Settings> 
Fax Parameters.

Operating 
Instructions (For 
Function 
Parameters)