Panasonic KXTG1313EG Operating Guide

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Useful Information
19
 Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, 
disconnect the base unit’s AC adaptor and turn off the handset, then 
reconnect the base unit’s AC adaptor and turn on the handset.
Problem
Cause/solution
w
 is flashing.
L
The handset is too far from the base 
unit. Move closer.
L
The base unit’s AC adaptor is not 
connected. Check the connections 
(page 5).
L
You are using the handset or base unit 
in an area with high electrical 
interference. Re-position the base unit 
and use the handset away from 
sources of interference.
L
The handset registration is cancelled. 
Register the handset to the base unit 
(page 21).
I cannot make or receive 
calls.
L
The base unit’s AC adaptor or 
telephone line cord is not connected. 
Check the connections.
L
The call bar feature is turned on. Turn it 
off (page 14).
L
You dialled a call restricted number 
(page 15).
L
The key lock feature is turned on. Turn 
it off (page 10).
L
The dialling mode may be set 
incorrectly. Change the setting 
(page 9)
The unit does not ring.
L
The ringer volume is turned off. Adjust 
the ringer volume (page 13).
The handset display is 
blank.
L
The handset is not turned on. Turn the 
power on (page 6).
The handset will not turn 
on.
L
Make sure that the batteries are 
installed correctly (page 6).
L
Fully charge the batteries (page 7).
I have changed the 
display language to a 
language I cannot read.
L
Change the display language (page 9).
A busy tone is heard 
when {C} is pressed.
L
The handset is too far from the base 
unit. Move closer and try again.
Problem
Cause/solution
TG1311_1312_1313EG(e).book  Page 19  Tuesday, October 21, 2008  5:04 PM