Panasonic KX-MB2575 Operating Guide
Problem
Cause & Solution
I cannot hear a dial tone.
R The telephone line cord is connected to the [EXT] socket on the unit.
Connect to the [LINE] socket (page 22).
R If you use a splitter/coupler to connect the unit, remove the splitter/coupler
and connect the unit to the wall socket directly. If the unit operates properly,
check the splitter/coupler.
check the splitter/coupler.
R Disconnect the unit from the telephone line and connect a known working
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
R The power cord or telephone line cord is not connected. Check the
R If you connected the unit through a computer modem, connect the unit
directly to a telephone line socket.
I cannot make calls.
R The dialling mode setting may be wrong. Change the setting (feature #120
The unit does not ring.
The other party complains
they only hear a fax tone and
cannot talk.
they only hear a fax tone and
cannot talk.
used for faxes.
The MTN or MVN button does
not function properly.
not function properly.
R If this button is pressed during dialling, a pause will be inserted. If pressed
immediately after a dial tone is obtained, the last number dialled will be
redialled.
redialled.
I cannot receive a fax
document on the computer.
document on the computer.
R Make sure the following features are set beforehand.
– PC fax reception (feature #442 on page 83)
– Computer setting for the PC fax reception (feature #443 on page 68)
– Computer setting for the PC fax reception (feature #443 on page 68)
I cannot display a received fax
document on the web
browser (LAN supported
models only). (y)
document on the web
browser (LAN supported
models only). (y)
R Make sure the following features are set beforehand.
– Web fax preview mode (feature #448 on page 69)
– Web fax preview access code (feature #450 on page 84)
– Web fax preview access code (feature #450 on page 84)
R You cannot display a received fax document on the web browser during
printing, copying or scanning. Try again after printing, copying or scanning.
I cannot erase a received fax
document on the web
browser (LAN supported
models only). (y)
document on the web
browser (LAN supported
models only). (y)
R View, print or save a received fax document before erasing (page 69).
12.4.6 Using a USB memory device y
Problem
Cause & Solution
I cannot save the data to a
USB memory device.
USB memory device.
R There is no USB memory device inserted in the unit. Insert a supported USB
R The USB memory device is write-protected. Release the write protection.
(For details about releasing write protection, refer to the documentation of
your device.)
your device.)
R The USB memory device may be faulty. Using a computer, check that the
device can be read and written to normally.
R There is not enough space to save new files on the USB memory device.
Delete unnecessary files, and try again.
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12. Help