Panasonic KX-MB2030 Operating Guide
Problem
Cause & Solution
The document is not fed into
the unit when using the unit
as a scanner (KX-MB2010/
KX-MB2030 only).
the unit when using the unit
as a scanner (KX-MB2010/
KX-MB2030 only).
R Remove the document in the automatic document feeder and re-insert it.
Even after clicking [Cancel],
scanning continues.
scanning continues.
R Please wait. It may take a while for the cancel request to be accepted.
The name of the desired
computer is not displayed on
the unit when scanning
documents from the unit (LAN
connection only).
computer is not displayed on
the unit when scanning
documents from the unit (LAN
connection only).
R The printer driver has not been installed. Install it on your computer
R The PC name list up feature has been set to [Off]. Set [PC name list up
on device] to [On] (page 27).
R The maximum number of computers on the LAN is connected to the unit (up
to 30 computers). Set [PC name list up on device] to [Off] on the other
computers (page 27).
computers (page 27).
R The IP address of the unit may have changed. To detect the IP address,
proceed as follows.
[Start] A [All Programs] or [Programs] A [Panasonic] A the unit’s
name A [IP Address Checker]
R The IP address for the unit will be detected.
[Start] A [All Programs] or [Programs] A [Panasonic] A the unit’s
name A [IP Address Checker]
R The IP address for the unit will be detected.
11.3.4 Copier
Problem
Cause & Solution
The unit will not make a copy.
R You cannot make a copy during programming. Make the copy after
programming.
R The document was not fed into the unit properly. Re-insert the document.
R Recording paper is not loaded or the unit has run out of paper. Load paper
R Recording paper is not loaded or the unit has run out of paper. Load paper
Letters on the copied
documents are not clear.
documents are not clear.
R The original document is too dark or too light. Change the contrast
The copied documents are
too dark and cannot be read.
too dark and cannot be read.
R You used a colored paper as a document. Change the contrast (page 34)
and make a lighter copy of the document, using “TEXT” resolution
(page 34).
(page 34).
11.3.5 Fax (KX-MB2030 only)
Problem
Cause & Solution
I cannot send documents.
R The telephone line cord is connected to the [EXT] jack on the unit. Connect
to the [LINE] jack (page 17).
R The other party’s fax machine is busy or has run out of recording paper. Try
again.
R The other party’s machine is not a fax machine. Check with the other party.
R The other party’s fax machine failed to answer the fax automatically. Send
R The other party’s fax machine failed to answer the fax automatically. Send
R Set the maximum fax speed to “14.4Kbps” (feature #418 on page 60).
I cannot send a fax overseas.
R Use the overseas transmission mode (feature #411 on page 59).
R Add two pauses at the end of the telephone number or dial manually.
R Add two pauses at the end of the telephone number or dial manually.
The other party complains
that letters on their received
document are distorted.
that letters on their received
document are distorted.
R If your line has special telephone services such as call waiting, the service
may have been activated during fax transmission. Connect the unit to a line
that does not have these services.
that does not have these services.
R Another telephone on the same line is off the hook. Hang up the extension
telephone and try again.
For assistance, please visit http://www.panasonic.com/help
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11. Help